Logistics Controller - FARFETCH

PT Porto
08 Sep 2022
02 Nov 2022
FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.

We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.


We're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.


Our Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment. You can have an informal meeting in the treehouse or play the piano during your lunch break!


We are looking for a Logistics Controller to support the FxFF operations team through the creation of best-in-class warehousing reporting, covering: customer, stock loss, productivity and financial performance.


    • Manage KPI updates for COO, SVP, Directors;
    • Key POC for all SLA metrics and Operational reporting;
    • Understand warehouse processes and use the understanding to define reporting requirements;
    • Work with the Head of Operations and key stakeholders to build standard suite of global warehousing reporting, taking data directly from WMS and turning into meaningful output reviewed weekly and monthly;
    • Highlight continuous improvement opportunities based on data;
    • Review warehouses financial performance flagging opportunities and risk to operations teams;
    • Lead in-territory Farfetch operational teams with ad hoc analysis;
    • Able and willing to engage with the global team through occasional site visits to UK and EU sites.


    • Minimum of 3 years of experience in similar roles;
    • Understanding of online fulfillment operations and warehousing;
    • Advanced Excel - ability to use complex formulas, pivots and create models;
    • Ideally SQL experience - comfortable writing queries;
    • Experience using and developing Looker and Tableau reports;
    • Experience working with WMS (JDA and Reflex) is a plus;
    • Strong numerical skills; comfortable manipulating and interpreting data sets and communicating insights and actions to stakeholders in a meaningful way.
    • Strong attention to detail and investigative nature.
    • Fluent in English (written and spoken);
    • Experience in retail sport industry is a plus


    • FARFETCH Equity plan
    • Meal Allowance
    • Extra days off, sabbatical program and days for you to give back for the community
    • Flexible benefits allowance - For Extra Health Insurance, Transportation, Gym Memberships, Retirement pension plan and more
    • Special discounts at Farfetch.com and BrownsFashion.com


    • FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.

We are looking for a Logistics Controller to support the FxFF operations team through the creation of best-in-class warehousing reporting, covering: customer, stock loss, productivity and financial performance.${description2}

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