Assistant IT Manager

Tiffany & Co.
Seoul, Republic of
08 Sep 2022
04 Nov 2022
Full Time
The primary purpose of this position is to gather and document business requirements to support development and enhancements of business applications.

The Assistant IT Manager is responsible for developing a deep knowledge of supported business areas, especially focusing on e-Commerce, Omni-Channel sales, Call Center, Retail and CRM solutions, conducting business requirement sessions, documenting current and to-be process flows and creating detailed requirements documents to support development.

The Assistant IT Manager will be in charge in strong collaboration with the Technical Analyst and/or development team for designing the solutions. He will conduct solutioning sessions, document current and to-be systems' flows, and contribute to detail functional documentation and user stories to support the development team.

In addition, the Assistant IT Manager will support testing by creating test cases with business counter parts and assisting with the quality assurance process.

The Assistant IT Manager also needs to ensure adherence to all Tiffany policies and guidelines on security and compliance by supporting the assessment, planning and implementation of IT policies, guidelines, and legal requirements to minimize risks regarding confidentiality, integrity, an availability of data.