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Sr Engineer, Inventory Integration

Neiman Marcus
Irving, Texas, United States
Closing date
30 Nov 2022

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Senior Manager

Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG's brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and, catering to loyal luxury customers globally. NMG also owns five Last Call stores and, an e-commerce site that offers premium furniture and home decor.

As an organization, NMG is on a transformational journey to become the preeminent luxury customer platform. NMG continues to deliver the best integrated customer experience and has evolved the business to succeed in the ever-changing retail landscape. NMG is a relationship business. What differentiates the organization from other luxury retailers are its unique assets: a strong store footprint, the most knowledgeable associates, an engaging online experience, solid brand partnerships, innovative digital and in-store experiences, the most loyal luxury customer base, and a strong balance sheet.

Our customers will always be at the center of everything NMG does. The company continues to reinvest in new technologies that enhance the customer experience. NMG meets customers where they are. NMG's goal is to offer customers a seamless experience across its stores, online, and remote digital selling.

NMG's priority is to develop a highly engaged and high-performing team where everyone belongs. The business attracts and retains best-in-class talent through unique offerings provided to associates in addition to standard employer benefits. These include an innovative way of working, associate discounts on merchandise, tuition reimbursement, associate hardship fund, and paid time off to volunteer, to name a few.

As part of NMG's Environmental, Social, Governance (ESG) work, the organization is focused on driving its core value of being "All Heart." NMG is also assessing its current environmental and social impact while developing a three-year plan to lead the luxury industry in its commitment and transparency to environmental and social sustainability. NMG strives to become an employer of choice, driven by a culture of Belonging. A dedicated team focuses on this journey, directly impacting how NMG conducts business throughout the workforce, workplace, and marketplace dimensions.

NMG has incredibly passionate and committed corporate and store associates. NMG offers associates an environment where everyone feels welcomed, nurtured, and empowered. Our associates are the heart of NMG. As an organization, NMG leads with love - love for customers, love for associates, and love for brand partners.

Currently located in Dallas Texas, this position provides functional application support, configuration and new process realization within Merchandising and Inventory Management functions of ORACLE Retail Management System (RMS) applications and cloud based related functions. This position will collect business requirements and analysis through meetings with users, peers, external partners and company management to determine the best solutions to meet the needs of the business. Further, this position will create reports, queries, business cases and presentations at the appropriate level of detail to provide decision/business support.

The ideal candidate will have 7 years of progressive work experience as a Software Engineer or consultant with multiple Oracle RMS implementation cycles. Experience with cloud-based technologies is desired. This role regularly interfaces with business users and leadership. Previous Project Management, Process Improvement Project and Retail Inventory Management/Finance business experience is a definite plus.

Essential Functions/Job Responsibilities

  • Provide primary support and enhancements to the Oracle RMS modules.
  • Collect, document and implement functional business requirements.
  • Review, analyze, problem solve production issues and implement thoroughly tested, quality solutions.
  • Configure Oracle RMS modules and should have hands on development experience.
  • Should be able to develop the component to fulfill business needs in Oracle RMS modules.
  • Lead User Acceptance Testing for system enhancements.
  • Openly participate in collaboration and problem-solving sessions.
  • Provide level-three support of the nightly batch process specific to Oracle RMS applications, month, quarter and year-end close processes.
  • Provide level-two support to end-users and training.
  • Work with and support business users daily.
  • Other duties as assigned.

Minimum Qualifications & Experience:

  • Bachelor's Degree in information technology, Systems Engineering, Systems Communications or Communications Engineering is required
  • Advance proficiency with Microsoft Excel
  • Minimum of five years of Oracle RMS technical application configuration/implementation experience.
  • Minimum of three years of Retail Inventory Management experience.
  • Functional experience with foundation data, store inventory management and merchandise analytics
  • 7+ years with requirements gathering, process design, configuration, functional design, testing, conversion, and deployment experience
  • Intermediate proficiency with MS Word, Outlook & Power Point
  • Experience working with Project Management tools (MS Project, Jira, Atlassian)
  • Excellent oral and written communication skills
  • Process oriented with high attention to detail
  • Strong process and analytical skill set.
  • Team player with a positive attitude.

Preferred Qualifications & Experience:

  • 7+ years' experience performing requirements gathering, process design, configuration, functional design, testing, conversion, and deployment experience with Oracle RMS.
  • 3 + years' experience implementing Oracle RMS applications
  • 5+ years' experience in a large, complex, multi-unit department store, fashion or apparel/footwear retailer
  • Working knowledge of SQL via SQL Developer
  • Multiple Oracle RMS Project cycle experiences (Implementation, Upgrades)
  • Working knowledge of Agile and Waterfall project development methodologies.
  • Understanding of Cloud Based Technologies.

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