Senior Continuous Improvement Manager (all genders)

12 Sep 2022
02 Nov 2022
As Senior Continuous Improvement Manager (all genders) you will monitor and optimize intra-logistics processes to make them as efficient and effective as possible. You will manage initiatives to implement logistics standards, improve existing processes and develop new ones.
At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you're great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy:
Our employee resource groups:
  • You'll identify improvement potential and drive respective projects to optimize process output (throughput), lead time and overall process efficiency. You serve as an interface for local continuous improvement and central logistics warehouse operations teams.
  • You will be a contact person when it comes to questions about physical and system-supported Logistics processes and reports. It's easy for you to investigate and analyse process issues based on current system data.
  • You will independently manage and coordinate logistics projects between Operations, Logistics Planning and Software Development. You steer and share best practice initiatives and implement new processes or procedures into our Hub & Spokes network.
  • You will define and document standards and communicate adjustment to our stakeholder. Process monitoring is mandatory to you.
  • You are experienced in the area of process optimization and/or Intralogistics in E-Commerce, Retail or Automotive and are able to manage a project end-to-end.
  • You are an expert in Lean and Process management. You successfully worked with different warehouse management systems (WMS). Experience in Six Sigma and SQL are a plus.
  • You are passionate to build up an international stakeholder network and are able to review improvements projects in our logistics sites. You are proficient in English and German and are not shy to get into detail of new processes or technologies.
  • You are able to inspire and motivate people with different backgrounds and rank. You have a structured and target-oriented way of working, and know the importance of Logistics KPIs
Career Development
  • We offer peer-to-peer performance reviews twice a year
  • Learn and develop through our extensive Zalando training platform
  • Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
  • Support from an international team of experts; mentoring and professional development opportunities

  • 2 days paid leave per year for volunteering
  • Minimum of 27 holiday days per calendar year
  • Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
  • Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

  • Flexible working hours
  • Relocation assistance for internationals
  • Home office equipment available for hybrid working, to support you working from home
  • Hybrid working model with 60% remote per week
  • Opportunity to work from abroad for 30 (working) days per calendar year

  • Access to the employee shares program
  • 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
  • Discounts from a wide range of external partners

  • Employee parents' forums and employee resource group
  • Supported transition into and out of parental leave, with a buddy and re-onboarding plan
  • 3 fully-paid child sick days per year
  • Free counselling, assistance, and referral service for all matters concerning yourself and your family via the F├╝rstenberg Institute
It's the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to almost 49 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

Our values:

do.More - our sustainability strategy:

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Please note that all applications must be completed using the online form - we do not accept applications via email.