Senior Analyst, WMS

Neiman Marcus
Irving, Texas, United States
14 Sep 2022
25 Oct 2022

Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG's brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and, catering to loyal luxury customers globally. NMG also owns five Last Call stores and, an e-commerce site that offers premium furniture and home decor.

As an organization, NMG is on a transformational journey to become the preeminent luxury customer platform. NMG continues to deliver the best integrated customer experience and has evolved the business to succeed in the ever-changing retail landscape. NMG is a relationship business. What differentiates the organization from other luxury retailers are its unique assets: a strong store footprint, the most knowledgeable associates, an engaging online experience, solid brand partnerships, innovative digital and in-store experiences, the most loyal luxury customer base, and a strong balance sheet.

Our customers will always be at the center of everything NMG does. The company continues to reinvest in new technologies that enhance the customer experience. NMG meets customers where they are. NMG's goal is to offer customers a seamless experience across its stores, online, and remote digital selling.

NMG's priority is to develop a highly engaged and high-performing team where everyone belongs. The business attracts and retains best-in-class talent through unique offerings provided to associates in addition to standard employer benefits. These include an innovative way of working, associate discounts on merchandise, tuition reimbursement, associate hardship fund, and paid time off to volunteer, to name a few.

As part of NMG's Environmental, Social, Governance (ESG) work, the organization is focused on driving its core value of being "All Heart." NMG is also assessing its current environmental and social impact while developing a three-year plan to lead the luxury industry in its commitment and transparency to environmental and social sustainability. NMG strives to become an employer of choice, driven by a culture of Belonging. A dedicated team focuses on this journey, directly impacting how NMG conducts business throughout the workforce, workplace, and marketplace dimensions.

NMG has incredibly passionate and committed corporate and store associates. NMG offers associates an environment where everyone feels welcomed, nurtured, and empowered. Our associates are the heart of NMG. As an organization, NMG leads with love - love for customers, love for associates, and love for brand partners.

Position Summary

Currently located in Dallas Texas, this position provides functional application support, configuration and new process realization within our Supply Chain and Manhattan Active Warehouse Management system. This position will collect business requirements and analysis through meetings with users, peers, external partners and company management to determine the best solutions to meet the needs of the business. Further, this position will create reports, queries, business cases and presentations at the appropriate level of detail to provide decision/business support.

The ideal candidate will have 7 years of progressive work experience as a Software Engineer or consultant with multiple Supply Chain warehouse management implementation cycles. This role regularly interfaces with business users and leadership. Previous Project Management, Process Improvement Project and Supply Chain business experience is a definite plus.

Essential Functions/Job Responsibilities

  • Provide primary support and enhancements to the Manhattan's Active Warehouse Management (MAWM) module.
  • Participate and contribute in requirements gathering and analysis to understand the domain of the software problem and/or functionality, the interfaces between hardware and software, and the overall software characteristics
  • Understands technical architecture of a subset of applications within the portfolio and sometimes participates in cross functional design
  • Adhere to software development best practices, including coding standards, code reviews, source control management, build processes, testing, and operations
  • Contribute to story grooming, refinement and corresponding software/system design in addition to implementation
  • Automate tasks through appropriate tools and scripting
  • Collaborates within own team and business partners
  • Helps train entry-level team members on application functionality, design, and coding standards
  • Technically proficient and responsible for software testing, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding software enhancements
  • Responsible for translating use cases and/or technical specifications into test cases to drive software quality

Minimum Qualifications & Experience:

  • Bachelors degree or equivalent work experience
  • Advance proficiency with Microsoft Excel
  • Minimum of two years of Manhattan WMOS\MAWM technical application configuration/implementation experience.
  • Minimum of five years of Supply Chain experience.
  • Functional experience with master data, inventory management and analytics
  • 3 + years with requirements gathering, process design, configuration, functional design, testing, conversion, and deployment experience
  • Intermediate proficiency with MS Word, Outlook & Power Point
  • Experience working with Project Management tools (MS Project, Jira, Atlassian)
  • Excellent oral and written communication skills
  • Process oriented with high attention to detail
  • Strong process and analytical skill set.
  • Team player with a positive attitude.

Preferred Qualifications & Experience:

  • 3+ years' experience performing requirements gathering, process design, configuration, functional design, testing, conversion, and deployment experience with Manhattan WMOS or MAWM.
  • 3 + years' experience implementing Supply Chain applications
  • 5+ years' experience in a large, complex, multi-unit department store, fashion or apparel/footwear retailer
  • 3+ years' experience with Parcel shipping solutions like BluJay, Precision or ProShip
  • Working knowledge of SQL (Oracle, MS SQL Server) via SQL Developer
  • Multiple Supply Chain experiences (Implementation, Upgrades)
  • Working knowledge of Agile and Waterfall project development methodologies.

More searches like this