Private Client Stylist
HEAT is an immersive and innovative shopping platform looking for a Private Client Stylist.
Our Private Client Stylist will be responsible for working with our top-tier customers and building the foundations of a bespoke, unparalleled service that includes direct sales, special drops and one-off sourcing.
The ideal candidate is able to strike the balance of being both creative and practical while also navigating between sales, customer service, and other departments. In your day-to-day, you will cultivate relationships with key customers and ensure that individual sales targets are met.
- Communicate directly with own network private clients to inform them of new drops and special product available
- Manage end to end lifecycle, from sourcing to sale to retention \
- Maintain client relationships through engagement activities
- Exceed aggressive personal sales targets
- Work directly with customer service and warehouse team to push for prompt resolution of client issues and concerns
- Provide input into buying decisions from a private client lens
- Advocate for top clients across different company touchpoints (e.g. events, product access, etc.)
PROFILE AND EXPERIENCE
- Deep knowledge of ever evolving trends across different style profiles and genders
- Customer-first mindset
- Independent and proactive with a positive attitude and strong ability to take ownership
- A driven and flexible self-starter
- Deep passion for luxury retail and fashion
- Existing blackbook of private client
WHAT WE OFFER
- Competitive Salary & Incentive Scheme
- Rare opportunity to join an exciting and rapidly growing business
- Flexible Holidays (25 days per year)