Director - Sourcing Operations

Gap Inc.
New Delhi, India
16 Sep 2022
03 Nov 2022
About Gap Inc.

Our past is full of iconic moments - but our future is going to spark many more. Our brands - Gap, Banana Republic, Old Navy and Athleta - have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years.

But we're more than the clothes that we make. We know that business can and should be a force for good, and it's why we work hard to make product that makes people feel good, inside and out. It's why we're committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us.

About the Role

The Sourcing Operations Team is responsible to deliver consistent operational performance (Delivery & PO) to our portfolio of brands and drive transformation of our sourcing and regional operating model inclusive of simplification of processes and workflows, elimination of 'waste' & making operations more agile & efficient

The team acts as the Central Command Centre across all brands & sourcing functions on supply disruption management work and is the port of call for all foundational sourcing analytics & reporting needs.

Additionally, the team is accredited with driving 2 large scale impactful projects : Booking & GPO.

The team is a unique blend of professionals from Tier 1 B-Schools, Fashion institutes spread across South East Asia, South Asia, Greater China, Central Americas, and Turkey.

We are a group of trailblazers who thrive in dealing with complex, ambiguous projects & workstreams.

If you are someone who brings "calm" to turbulent situations, exhibits resilience, perseverance, resourcefulness in the face of adversity, skilled in influencing diverse stakeholders and working across global time zones - you are just the person we are looking for!

We believe that why we do things is as important as what we do. You should be customer-curious, able to speak with candor, think Big, exhibit high level of ownership and be able to have fun.

What You'll Do

Business Lead for Cross functional projects: Booking & GPO within the Sourcing Operations Team

  • Partner in Design, Development & Deployment for Booking & PO capabilities
  • Bring the business expertise in influencing teams on new ways of working - simplified, transparent and automated
  • Support Brand by Brand roll out in staged phases
  • Work closely with PdM & Change management team in the development and delivery of training content on these projects
  • Heavy lift with stakeholders in UAT, Trouble shooting, Lab support upon go live
  • Partner with Change team on building appropriate governance mechanisms


  • Cross Functional Leaders & extended teams across Brands & Gap International Sourcing team

Who You Are

Functional Skills & Qualifications

  • Business Operations, Project Management & Technology - if you are at intersection of this, you should be here!
  • Prior Product Development experience in a large-scale apparel sourcing organization is an added advantage
  • Minimum of 15+ years of leading & managing sourcing or operations of different scale & complexity
  • People Management Experience is necessary
  • MBA from tier-1 B-School preferred

Competencies Needed

  • Ability to communicate with Senior Leadership effectively & clearly through the art of storytelling
  • Thrives & drive results in a highly agile and ambiguous environment
  • Excellent communication & presentation skills with ability to express thoughts logically and succinctly
  • Excellent Analytical skills to derive key insights & their impact to the business
  • Expert in Project Management with attention to accuracy and speed

Benefits at Gap Inc.

  • One of the most competitive paid time off plans in the industry
  • Merchandise discount for our brand products at franchise stores and their websites
  • Comprehensive health coverage for employees, same-sex partners and their families
  • Health and wellness program: free annual health check-ups, fitness center and Employee Assistance Program
  • Comprehensive benefits to support the journey of parenthood
  • Retirement planning assistance
  • See more of the benefits we offer.

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we've been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row. US Candidates - Non NYCPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.US Candidates - NYCBeginning December 27, 2021 the City of New York requires all employees in the City who work on site to provide proof that they are fully vaccinated against COVID-19, unless an exemption from the vaccine requirement is approved due to an accommodation for a disability, a sincerely held religious belief or other legally protected basis (including status as a victim of domestic violence, stalking or sex offenses).