Digital Technician, Photo Studio

Old Navy
San Francisco, California, United States
16 Sep 2022
06 Nov 2022
About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.

About the Role

The Old Navy Photo Studio Digital Technician is responsible for creating and delivering video and photo assets that support the e- commerce site for Old Navy. The Digital Technician is a crucial function in order to deliver one of the key ingredients that make Old Navy successful. This person is an extremely positive, bright, highly professional and communicative Computer, Color and Imaging Expert and as such is a key support person in this department. Flexibility to jump between a video or photo set based on the needs that day is a must.

What You'll Do


  • On and off set technical expert for the On-Figure photography workflow.
  • Collect, edit and process all digital images captured for OF photography. To include On Figure and Marketing Photography.
  • Support the photography process and ensure the imagery being created is accurate and error-free.
  • Responsible understanding and supporting technical & automated solutions.
  • Responsible for first line of support for all computers (desktop), network support (wired and wireless) at main On-Figure studio.
  • Train and support Freelance Digital Technicians and assist in keeping the Digital Technician guide up to date.
  • Effectively communicate business needs and issues to business partners.
  • On set Quality Assurance and color analysis expert
  • Manage the accuracy and consistency of the image capture process.
  • Define and oversee the photography asset creation process.
  • Ensure that the assets are captured and stored in the correct manner to assure efficient workflow.

  • Support all video previews, edit and share outs for all channels.
  • Support final video distribution for all channels.
  • Establishes best practices for media management and workflows.
  • Optimize video quality for all channels.
  • Assist the DP on set in video manipulation which can include camera settings, resolution, frame rates, aspect ratio or codecs.
  • Care for the video equipment on set.

Who You Are

  • Mac OS X administration
  • Adobe Photoshop, Adobe Premiere, Color Correcting and Digital Photography
  • Experience in resolving computer hardware and network issues
  • Experience working as a DIT, on a retail shoots is preferred
  • Preferred experience in programming and server processes (nice to have)
  • Highly communicative team player
  • Extremely organized
  • Bright, positive attitude
  • Excellent written and verbal skills
  • Ability to solve workflow issues
  • Ability to manage multiple deliverables concurrently
  • Experience in workflow automation
  • Own resolution of issues with minimal guidance
  • Ability to take initiative
  • 1-2 years hands on experience

Benefits at Old Navy

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we've been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row. US Candidates - Non NYCPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.US Candidates - NYCBeginning December 27, 2021 the City of New York requires all employees in the City who work on site to provide proof that they are fully vaccinated against COVID-19, unless an exemption from the vaccine requirement is approved due to an accommodation for a disability, a sincerely held religious belief or other legally protected basis (including status as a victim of domestic violence, stalking or sex offenses).

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