CRM & Retail Support Coordinator (M/F/D)

Recruiter
Tiffany & Co.
Location
Munchen, Germany
Posted
20 Sep 2022
Closes
29 Oct 2022
Ref
55200
Function
Retail
Hours
Full Time
Tiffany & Co, the name instills images of True Love, Romance and The Blue Box. It is a Symbol of Excellence. For 180 years Tiffany has created a legacy of exquisite design and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, milestones and magnificent jewelry sets the foundation upon which our employees stand. It is these employees and their ardent love for the brand that creates a place to work unlike any other. Tiffany employees are a rare combination of passionate, loyal, charismatic, polished, kind, and focused individuals. They set very high expectations for themselves, their employees and their peers. In turn, Tiffany believes its people are its greatest asset and works every day to make the Tiffany dream come true for its employees. The love story between Tiffany and its employees is the embodiment of the brand and leads to a magical mix that can only be Tiffany. We are searching for a flexible, motivated, dynamic, energetic and inspiring team member to support our Head Office Team with immediate effect as CRM & RETAIL SUPPORT COORDINATOR (M/F/D)

The CRM & Retail Support Coordinator, German Cluster will be responsible for implementing the clienteling strategies and the CRM programs within the German cluster. S/he will partner with the Client Relation Manager and the Retail Director Northern Europe to create a high performance clienteling culture, capabilities and programs to inspire our retail teams to proactively build strong relationships with their customers, aimed at increasing customer loyalty and life time value. S/he will report directly to Retail Director a nd partner with regional cross-functional teams. As the custodian of the local customer data base, the individual will partner with retail teams on data capture and subsequent data management. S/he will also support the Retail Director and the Store Managers by providing weekly & monthly retail-oriented dashboards to help them monitor their teams and targets.