Brand Ambassador, Northwest

Based in the San Francisco Bay Area, California and reporting to our Wholesale Manager, Americas, this role will be responsible for creating and cultivating brand awareness, maximizing store performance, and maintaining brand presentation standards as the main liaison between our New York Head Office and key wholesale partners including, but not limited to, Neiman Marcus, Holt Renfrew, Nordstrom, and Intermix in the Northwest territories. This is a full-time on-site role.

The successful candidates' responsibilities include, but are not limited to:

SALES:

• Establish and cultivate strong relationships with personal shoppers, stylists, and sales floor personnel to support in overall door sales
• Develop and execute strategies for acquiring new clients, expanding existing client sales, and drive overall sales for the brand
• Enhance the customer experience within the network to exceed sales goals by educating customers on the brand and product, and creating a personalized experience
• Support in Zimmermann retail stores fortnightly to connect with store teams and continue brand education around new collections

VISUAL MERCHANDISING:

• Work with Zimmermann VM Manager and Wholesale Manager to acquire and execute visual merchandising plans for each account
• Maintain visual presentation to Zimmermann standard, based on provided guidelines for merchandising, as well as steaming and general garment care
• Develop relationships with visual merchandising teams within each door, leveraging the relationship to secure optimal stock placement and mannequin or window features
• Develop relationships with stock teams to ensure new stock is placed on the floor expediently and in line with visual standards
• Work closely with VM Manager, VP of Wholesale and Wholesale Manager on optimal brand placement at a door level, monitoring visibility, brand adjacencies, and any extemporary opportunities
• Distribute daily visual merchandising summaries to the Wholesale team

PRODUCT KNOWLEDGE TRAINING:

• Execute seasonal clinics within all region doors to educate store teams on the brand, new collections and key product details including fabric, fit, trim, technology, and styling
• Create and distribute supplementary education materials to wholesale accounts within the region

BUSINESS DEVELOPMENT:

• Build positive partnerships with store and department managers and regularly discuss current business and opportunities
• Monitor inventory levels in-store and coordinate with Wholesale Manager to maximize productivity
• Identify and escalate in-store marketing opportunities to Wholesale Manager and VP of Wholesale, including but not limited to sales or VM contests, personal shopping events, staff promotions or trunk shows
• Identify issues and opportunities to maximize sales, including but not limited to store placement, events, inventory or customer acquisition, and work with Wholesale Manager to create action plans to support growth
• Report key findings on product feedback and customer needs to VP of Wholesale, Wholesale Manager and President, providing any relevant feedback inclusive of fit, pricing, sizing, print, or any additional information, through proactive store visit reports
• Review each door’s sales performance at monthly intervals to monitor growth and opportunity, based on year over year sales volume

This role involves out of state travel within the west coast region, including but not limited to Northern California, Pacific Northwest, and Western Canada, as well as travel to NY head office on an as-needed basis for training and to assist with Wholesale market weeks. Additional international travel may also arise on a more limited basis. A valid driver’s license is required.

Only short-listed applicants will be contacted.

Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.