Client Advisor - Miu Miu Saks Beverly Hills

Recruiter
Prada Group
Location
Beverly Hills
Salary
To define
Posted
22 Sep 2022
Closes
22 Oct 2022
Ref
15508
Function
Retail
Contract Type
Permanent
Hours
Full Time
Job description:

 

JOB PURPOSE

 

To represent the Company towards customers. To achieve the quantitative and qualitative objectives for both the Department and the Store.

 

 

RESPONSIBILITIES

 

SALES

  • Manage sales and optimize each step of the sales process.
  • Understand the customer’s needs, both expressed and hidden.
  • Present and value the product range.
  • Boost cross-selling and additional sales.
  • Accompany the customer to the cash counter, prepares the packaging and, if necessary, manages the payment.
  • Deal with complaints, eventually with the manager’ support.
  • Get deep knowledge of all the products in the assigned Product category.
  • Ensure the correct management (cleaning, care, replacement) of the products in the department.
  • Know available products in stock.

 

 

KNOWLEDGE AND SKILLS

 

Passion for human relations and sales

Problem solving, curiosity and interest in luxury/fashion, art and design

Experience of building a long-lasting relationship with clients

Being able to work in team as well as alone

Excellent communication and interpersonal skills

Passion and knowledge of the managed product category

English is a must other languages are a plus