Operations Coordinator

Wholesale order processing (from raising orders to managing deliveries), monitoring and housekeeping of e-commerce orders on Shopify, managing warehouse stock levels through our ERP system, maintaining communication and actioning requests from wholesale clients and offering general administrative support in the studio.

Operations:

• Updating sales and delivery trackers Monitoring and maintenance of stock, shipments, and client profiles on DELOS’s ERP system Monitoring and managing e-commerce operations – product updates, monitoring orders and customer service issues
• Supporting with shipments and all accompanying paperwork - invoicing, packing list and returns. Making sure HTS codes, COO certification and all other customs requirements are met
• Communicate with clients and forwarders to arrange collection and dispatch of orders in a timely manner Support the commercial team by arranging deliveries of samples to showrooms Order processing – supporting the wholesale team raising seasonal orders, re-orders and RTV requests on our ERP system Managing relationship and communication with 3PL partners Assist with any ad-hoc duties

The ideal candidate will:

• 2 years’ experience in an operational / logistics role Preferably educated to degree level Experience with a CRM or ERP system – We use Zedonk Experience using Shopify Proficient in the Microsoft office suite High level of accuracy and attention to detail Works well under pressure and to tight deadlines

You will be working from our central London offices in a dynamic team with smart, friendly & passionate people in a rapidly growing company.

Delos provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, disability, genetics, sexual orientation, gender identity or gender expression.