Demand Planner

london, United Kingdom
23 Sep 2022
25 Sep 2022
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.

Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Explore the possibilities across our global house of brands.

Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.

At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach, Kate Spade New York, and Stuart Weitzman. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible.

Primary Purpose:

The demand planner is responsible for planning inventory flow and ensuring inventory optimization for the Coach Wholesale channel for Europe & Middle East. The Demand Planner will develop a strategic product SKU level demand plan aligned to global strategy for the Footwear, Ready-to-Wear & lifestyle categories as well as overseeing both inbound and outbound shipments to ensure smooth delivery to end customer. The role will play an integral part in delivering sales and margin targets as well as working cross functionally to optimize cross channel inventory opportunities.

The successful individual will leverage their proficiency in Demand Planning to...
  • Own and maintain inventory reporting including monthly statistics on sales, inbound production deliveries, stock holding, out of stock prevention and reorder analysis. Ensure optimal inventory levels are held to maximize sales and minimize inventory liability risk.
  • Perform root cause analysis of supply/demand issues and provide solutions for the commercial business and escalation to upper management whenever necessary.
  • Perform assortment / seasonal & in-season sales hindsight analysis to inform future buy plans & sales trends
  • Own, develop & analyze Open To Buy (OTB) Sales Plans for Wholesale channels by using key metrics such as sales, gross margin, inventory turn, and W-O-H targets at dept/class level across each quarter.
  • Plan SKU level demand plan under made to forecast inventory model in line with sales & inventory targets
  • Review MOQ's & reinvest in relevant SKU's to ensure sales plan is achievable
  • Own third party B2B wholesale platforms are ready for market launch in line with assortment & inventory strategy
  • Lead cross functional alignment meeting to provide teams overview of seasonal buy vs sales plan strategy ensuring seasonal plans are in line with global guidance
  • Review current & future inventory holding to minimize inventory excess & maximize sales
  • Own the seasonal buy inclusive of forecast maintenance using planning tool (RPAS) both topline financials and SKU level plans
  • Partner closely with cross functional teams (finance, sales, buying and account services) to ensure inventory investments are aligned to global strategy and needs are met. Be able to identify risk and put actionable steps in place to mitigate and react according to a fast paced and ever changing environment
  • Partner with Customer Service on facilitating Stock Transfer Orders (STO) to ensure smooth outbound delivery to end customer
  • Host monthly meetings with global planning & logistics supply chain team to ensure key seasonal milestone dates are met.
  • Build relationships, interact, and collaborate with sales, operations, finance, buying, inventory management, and logistic partners.

The accomplished individual will possess...
  • 3+ years' in Demand Planning / Supply Chain role, experience in retail, B2B, franchise or wholesale business models
  • Highly Analytical with an eye for detail and ability to translate data into action points
  • Analytical skills and ability to translate data into action points
  • Ability to multi-task in a fast paced environment and perform well under pressure and multiple deadlines
  • Experience in planning systems and project management
  • Excellent written and verbal communication skills
  • Excel skills (pivots, vlookups, ifs / sumifs)

An outstanding professional will have...
  • 5+ years in Demand Planning / Supply Chain role, experience in wholesale premium to luxury segment
  • Highly analytical with an eye for detail and ability to translate data into action points
  • Self-starter and able to work independently and as a team player
  • BA/BS university degree or its equivalent in business, finance, economics, supply chain

Our Competencies for All Employees
  • Courage : Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
  • Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers
  • Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Developing Direct Reports and Others:Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
  • Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at

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