KYC Analyst (all genders)

23 Sep 2022
18 Oct 2022
This is a fixed term position until 31 Dec 2023. THE ROLE & THE TEAM
As a KYC Analyst, you will be part of the Connected Retail business and focus on supporting the operational Due Diligence process as part of the onboarding of partners (First Line of Defense). Your daily tasks will include data collection, partner communication (collection of data sets, enablement, answering questions), review of submitted information and verification of Business Partner data, screenings against negative lists and approvals.
At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you're great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy:
Our employee resource groups:
  • You'll support the onboarding of new partners and regular reviews of existing partners in compliance with Know-your-customer-check requirements; collect partner data and allow for a partner-centric communication of the requirements and process steps;
  • You'll undertake a validity check of KYC information provided by business partners and if needed proactively requesting further information and evidence;
  • You'll analyze KYC documentation in accordance with Zalando AML policy & KYC process description and performing research via internal tools and external sources;
  • You'll escalate potential risks and technical issues, where applicable.
  • You've a relevant education, generally either at Bachelor's degree level or equivalent training qualification. Experience in the KYC field is required;
  • You're curios about an evolving tooling landscape, operational excellence and passion for our business to drive online-offline integration;
  • You got a profound analytical skills with attention to detail paired with strong communication skills;
  • You've excellent communication skills, written and oral, in English, and one European language, ideally French or Italian.
  • You've potentially experience in the platform business.
Career Development
  • We offer peer-to-peer performance reviews twice a year
  • Learn and develop through our extensive Zalando training platform
  • Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
  • Support from an international team of experts; mentoring and professional development opportunities

  • 2 days paid leave per year for volunteering
  • Minimum of 27 holiday days per calendar year
  • Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
  • Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

  • Flexible working hours
  • Relocation assistance for internationals
  • If you work from an office in your role, a choice of office equipment to be delivered to you, to support you working from home due to COVID-19 safety

  • Access to the employee shares program
  • 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
  • Discounts from a wide range of external partners

  • Employee parents' forums and employee resource group
  • Supported transition into and out of parental leave, with a buddy and re-onboarding plan
  • 3 fully-paid child sick days per year
  • Free counselling, assistance, and referral service for all matters concerning yourself and your family via the Fürstenberg Institute
It's the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 46 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

Our values:

do.More - our sustainability strategy:

Follow us on Instagram:

Please note that all applications must be completed using the online form - we do not accept applications via email.

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