Performance Media Search Lead

Recruiter
Neiman Marcus
Location
Irving, Texas, United States
Posted
24 Sep 2022
Closes
06 Dec 2022
Ref
23317
Function
Marketing
Level
Manager
NEIMAN MARCUS GROUP

Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG's brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and BergdorfGoodman.com, catering to loyal luxury customers globally. NMG also owns five Last Call stores and Horchow.com, an e-commerce site that offers premium furniture and home decor.

As an organization, NMG is on a transformational journey to become the preeminent luxury customer platform. NMG continues to deliver the best integrated customer experience and has evolved the business to succeed in the ever-changing retail landscape. NMG is a relationship business. What differentiates the organization from other luxury retailers are its unique assets: a strong store footprint, the most knowledgeable associates, an engaging online experience, solid brand partnerships, innovative digital and in-store experiences, the most loyal luxury customer base, and a strong balance sheet.

Our customers will always be at the center of everything NMG does. The company continues to reinvest in new technologies that enhance the customer experience. NMG meets customers where they are. NMG's goal is to offer customers a seamless experience across its stores, online, and remote digital selling.

NMG's priority is to develop a highly engaged and high-performing team where everyone belongs. The business attracts and retains best-in-class talent through unique offerings provided to associates in addition to standard employer benefits. These include an innovative way of working, associate discounts on merchandise, tuition reimbursement, associate hardship fund, and paid time off to volunteer, to name a few.

As part of NMG's Environmental, Social, Governance (ESG) work, the organization is focused on driving its core value of being "All Heart." NMG is also assessing its current environmental and social impact while developing a three-year plan to lead the luxury industry in its commitment and transparency to environmental and social sustainability. NMG strives to become an employer of choice, driven by a culture of Belonging. A dedicated team focuses on this journey, directly impacting how NMG conducts business throughout the workforce, workplace, and marketplace dimensions.

NMG has incredibly passionate and committed corporate and store associates. NMG offers associates an environment where everyone feels welcomed, nurtured, and empowered. Our associates are the heart of NMG. As an organization, NMG leads with love - love for customers, love for associates, and love for brand partners.

End-to-end activators and quarterbacks within a marketing channel responsible for activation and operationalization of each test in an Agile testing pod

QUALIFICATIONS

Typically, manager or senior manager level with 4-6 years experience and strong track record in relevant channel (e.g., search, social, email)

Solution-oriented with strong can-do attitude

Collaborative and creative mindset

Responsibilities

Ensure rapid launch of tests, including owning interactions with members of core team (e.g., creative, measurement) other relevant stakeholders to get tests out the door (e.g., vendors / partners)

Oversee testing backlog for channel and ensure new test ideas are being populated and prioritized

Draft test brief with inputs from other Pod members (e.g., audience selection, creative)

Brief creative teams and drive feedback process to ensure creative meets business objective

Define and design tests and execute in key channels, plan launch dates to launch tests within sprint

Own operational ability to design and set up tests, work with vendors / other team members to QA, and provide inputs for measurement

Work with other marketing teams to enable scaling of winning tests

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