Manager, eCommerce Inventory

FIGS is hiring for a Manager of eCommerce Inventory! In this role, you would play an integral role in leading our OMS implementation and managing inventory related processes. This role will report directly to our Vice President of Operations.

What you'll do:

• Serve as the ecommerce and operations lead for our OMS implementation
• Manage all processes as it relates to "available to ship" inventory across multiple locations and multiple ecommerce platforms, ensuring the accuracy of inventory quantities
• Build and manage daily inventory reconciliation checks between ecommerce, OMS, and WMS. Oversee and supervise team members responsible for assisting with inventory checks and reconciliations between systems
• Manage the pre-launch inventory checklist and act as the liaison between inventory planning, logistics, and fulfillment to effectively communicate critical launch details
• Manage all post-launch inventory checks for oversell prevention and complete reconciliations to ensure accuracy of "available to ship" inventory through real-time monitoring
• Partner with the systems team to monitor and troubleshoot system issues or API rate limits
• Assist the CX team with operational troubleshooting and inventory and cross-functionally with the accounting and finance team to enforce company policies, procedures, standards, and SOPs related to ecommerce orders and inventory
• Partner with the data team to build reports, automate checks, track issues and updates, and improve efficiency of all processes and systems

Requirements:

• OMS integration and implementation experience
• 4-5 years of ecommerce operations and inventory experience (Shopify experience a plus)
• 1-2 years of retail operations experience
• Excellent math skills and a love for working with numbers and systems
• Expert Excel and Google Sheets user
• Exceptional problem solving, time management, and organizational skills
• Ability to manage multiple priorities, demonstrating flexibility and problem-solving abilities to adjust or prioritize decisions based on the needs of the business
• Self-starter, entrepreneurial personality with a results-oriented style who's hungry to make a difference
• Ability to work independently with high degree of initiative and drive
• Excellent verbal and written communication skills
• Pays strict attention to detail

A little bit about us...

The medical apparel industry is antiquated, highly fragmented and, until FIGS, was driven solely by low-cost providers offering a limited selection of poor quality products sold through third party distributors. FIGS is revolutionizing the medical apparel industry by creating the highest quality medical apparel in the world and by selling directly to medical professionals through our branded ecommerce site.

FIGS' foundation is built on product quality, and we have a relentless focus on three key areas: fabric, fit and function. We developed our proprietary, performance-oriented fabric technology to meet the demands of the medical profession. FIGS' Technical Collection fabric is wrinkle resistant, moisture-wicking, lightweight, breathable and offers four-way stretch. Our designs are tailored, sophisticated and innovative, incorporating features such as yoga waistbands, smart storage (pockets, zippers, hidden pockets) and inspirational sayings inside each garment that appeal to modern healthcare professionals.

By offering a branded and customer-centric online shopping experience, we are changing how medical professionals buy their workwear. Through our website, social media, and participation in medical conferences and events, we have built a strong following within the medical community and a meaningful connection with our customers, which allows us to understand their needs and to ensure that FIGS is continuously improving and innovating.

FIGS' Threads for Threads initiative is central to our mission. FIGS has donated hundreds of thousands of scrubs to healthcare providers in need around the world.