Senior Manager, Culture \u0026 Workplace Experience

Santa Monica, California
15 Oct 2022
08 Jan 2023
FIGS is looking for a Senior Manager of Culture & Workplace Experience who will create and bring to life innovative Culture and Workplace Experience programs for our in-office and hybrid team members. This leader will focus on fostering an inclusive culture and environment where team members feel deeply connected to the FIGS mission and values. The Senior Manager will leverage team member feedback and insights t o inform the Culture & Workplace Experience programs, further enhancing team member belonging. This role will be responsible for managing the Culture and Workplace Experience teams, creating a seamless and empowering team member environment. The role will report to the Sr. Director of Human Resources.

What You'll Do:

  • Champion the FIGS culture, mission, and values by creating exceptional programs tailored to all FIGS team member experiences.
  • Foster an inclusive, collaborative, and innovative employee experience, leveraging culture events to deepen belonging and team connection. In partnership with the Total Rewards team, infuse wellness programs into culture initiatives.
  • Oversee culture program listening strategy and utilize insights to drive impact to team member experience.
  • Lead the development and implementation of impactful recognition programs.
  • Assist with team member communication strategy and the development of internal communication resources
  • Oversee the Culture and Workplace Team and annual budget

  • Ensure the workplace experience continues to be a differentiator. This includes making HQ an exciting destination for our team members.
  • Partner with Workplace Facilities Lead on all office buildout initiatives.
  • Explore and implement workplace programs and technology to improve how our employees work and collaborate with each other.
  • Build processes and procedures to ensure operational efficiency and safety at FIGS workplaces.
  • Ensure compliance with security and safety in physical, remote, and digital workplaces, staying informed on legislation and guidance with OSHA, CDC, and other governmental bodies.
  • Keep up to date on innovative culture and workplace opportunities.

  • Bachelor's degree in a related field of study.
  • 8+ years of Culture and HR experience.
  • Experience managing a diverse team.
  • Experience creating an engaging workplace culture and environment for employees.
  • Experience with facilities/office management and workplace expansion.
  • A collaborative team member who enjoys building and executing new programs.
  • Demonstrated competence in critical thinking and decision-making.
  • Demonstrated ability to build strong relationships, influence, and collaborate effectively across all levels of the organization.
  • Experience managing budgets and expenses.
  • Ability to manage multiple priorities at one time and ability to plan and coordinate multiple events.
  • Excellent organizational, project management, and planning skills to meet quality standards.
  • Understanding, empathetic and relatable.

Other Must Haves:
  • Positive attitude
  • Proven work ethic and integrity
  • Entrepreneurial mindset
  • Desire to excel and grow with FIGS

A little bit about us...

The medical apparel industry is antiquated, highly fragmented and, until FIGS, was driven solely by low-cost providers offering a limited selection of poor quality products sold through third party distributors. FIGS is revolutionizing the medical apparel industry by creating the highest quality medical apparel in the world and by selling directly to medical professionals through our branded ecommerce site.

FIGS' foundation is built on product quality, and we have a relentless focus on three key areas: fabric, fit and function. We developed our proprietary, performance-oriented fabric technology to meet the demands of the medical profession. FIGS' Technical Collection fabric is wrinkle resistant, moisture-wicking, lightweight, breathable and offers four-way stretch. Our designs are tailored, sophisticated and innovative, incorporating features such as yoga waistbands, smart storage (pockets, zippers, hidden pockets) and inspirational sayings inside each garment that appeal to modern healthcare professionals.

By offering a branded and customer-centric online shopping experience, we are changing how medical professionals buy their workwear. Through our website, social media, and participation in medical conferences and events, we have built a strong following within the medical community and a meaningful connection with our customers, which allows us to understand their needs and to ensure that FIGS is continuously improving and innovating.

FIGS' Threads for Threads initiative is central to our mission. FIGS has donated hundreds of thousands of scrubs to healthcare providers in need around the world.

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