HR Generalist, New York, NY - SMCP

New York City, New York, United States
18 Oct 2022
08 Jan 2023
Human Resources
SMCP - Sandro, Maje, Claudie Pierlot


Compensation: $75,000 - $85,000 per year

This position is responsible for providing HR generalist support to the assigned employee population, while fostering a positive, professional and inclusive employee experience.

What You'll Be Doing:

Job responsibilities include but are not limited to the following:

Employee Relations
  • Advise, coach and counsel management on employee relations issues, and formulate specific measurable actions to help resolve issues, increase effectiveness, build relationships, and achieve business goals
  • Respond to concerns raised by employees through direct outreach or through our employee hotline. Identify potential problem areas and work with managers to take specific actions to address issues and/or mitigate risk
  • Participate in employee investigations in coordination with HR leadership and management as directed
  • Coordinate and consult with HR leadership on performance management issues, including corrective action and termination
  • Maintain accurate and secure records in support of employee relations, engagement, discipline and safety processes

HR Business Partner support
  • Regularly meet with district managers to identify and develop action plans around organizational needs and opportunities
  • Conduct exit interviews with store managers and employees, as needed
  • Review Onboarding and Exit Survey feedback and share with district managers on a regular basis
  • Provide support and direction related to HR processes including the performance evaluation and merit increase processes
  • Conducts HR Training for new and existing Store Leaders as needed

  • Support recruitment of store employees by reviewing, editing as necessary, and approving job requisitions and offer letters in the Company's talent acquisition system
  • Provide support to store managers as an expert user of the Company's talent acquisition platform
  • Liaise with the compensation team regarding job offers as needed
  • Actively participate in recruitment/interviews for designated employee group as needed
  • Proactively support talent pipeline development

Administrative Coordination and Support
  • Review background checks for designated employee group and take responsive action as necessary
  • Review and respond to Equifax unemployment claims for designated employee group
  • Provide employment verification for designated employee group, when not available through The Work Number
  • Support filing of Workers Compensation claims and any required follow-up with employee and/or insurance company
  • Process the onboarding and offboarding of employees in the designated employee group in the Company's HRIS system
  • Respond to assigned inquiries submitted through the Company's HRIS system for the designated employee group

Who You Are:

Ideal education, previous work experience, special skills (e.g., foreign languages), requirements, and personal characteristics.

  • Bachelor's degree
  • One year of related experience
  • Strong Analytics skills
  • Some travel required

Special Skills:
  • Foreign Languages, a plus

Personal Characteristics:
  • Highly motivated, self-starting individual & strategic thinker
  • Must be hands on and enjoy working in a highly creative and entrepreneurial environment
  • Strong interpersonal and communications skills (verbal and written)
  • Must be detail oriented, organized and flexible
  • Must have strong multi-tasking skills and be able to work well under pressure
  • Demonstrate strong project management, team leadership and the ability to deliver results
  • Strong analytical skills
  • Flexible and able to adapt to change within an evolving group
  • Respects confidentiality

What We Will Provide in Return:
  • Health, dental and vision insurance
  • Voluntary insurance coverage including Pet insurance
  • Generous Paid Time Off - 20 days
  • Parental leave policy (non-birthing parents included)
  • Retirement savings plan (401k) with Company match
  • Clothing Allowance - $1500 per season
  • Generous retail discount - 50% off
  • Hybrid work schedule - 2 remote days per week
  • Two offsite fully remote weeks
  • Culture of engagement
  • Career Growth Opportunities

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