Manager, Store & Brand Experience Operations

The Manager, Store & Brand Experience Operations will act as the central point of contact for the Vice President - Store & Brand Experience, stakeholders and her core teams. This role will be responsible for project management including prioritizing deliverables, handling project timelines, and cross-functional communication to ensure projects are delivered in a timely fashion and within budget. Looking for a dynamic, top contributor to join our team!

Location: This position is in-person at our Corporate Headquarters in New York, NY.

Key Accountabilities:

Operations and Project Management:

• Own the collaboration process with leadership to establish, communicate and direct processes.
• Responsible for ensuring the team as well as cross-functional partners complete projects and project goals in accordance with deadlines.
• Establish calendar, tools, and planning strategically to achieve business initiatives.
• Identify business priorities and provide next steps for the team.
• Strategize on process improvements including project needs and resources.

Communication:

• Responsible for cross-functional communication with multiple partners to achieve results.
• Collaborate with internal partners and team to ensure timelines and changes to goals and projects are aligned.
• Support VP in ensuring communications are streamlined and maintained in an orderly process

Team Leadership and Support:

• In conjunction with leadership, support the organizational evolution of the team.
• Champion team efforts to benefit the brand, product and creative process while maintaining collaborative relationships with internal divisions and outside groups.
• Manage external temporary or independent contractor staff.

The hiring range for this position ranges from $103,995 - $146,760. The rate of pay offered will be dependent upon candidates' relevant skills and experience. Management is also eligible for bonus.

Required Qualifications:

• Minimum of 5-7 years of experience in creative operations or related field including 3 years in a managerial role
• Excellent oral and written communication skills
• Ability to coordinate meeting facilitation and build persuasive presentations
• Ability to understand challenges and underlying concerns while sharing ideas and developing effective responses or elevate to higher management
• Demonstrated project management and process excellence
• Demonstrated ability to be a positive, proactive, solutions-oriented and a top contributor in a creative environment

Preferred Qualifications:

• Luxury experience preferred
• Proficient in French