Retail Channel Lead (all genders)

Recruiter
Zalando
Location
Berlin
Posted
02 Nov 2022
Closes
08 Jan 2023
Ref
4620900
Level
Manager
THE ROLE & THE TEAM
Zalando Gift Cards are the perfect gift for friends, family or for any corporate incentive like loyalty programs and employee rewards. We are a cross-functional unit, integrated in Zalando's Digital Experience department, which executes global gift card marketing and sales strategy across Europe.

Our goal is to provide our end consumers with a perfect gifting experience and to build up long-lasting cooperations with our partners and customers across Europe.

Gift cards team is currently structured into 3 channels - B2B, B2C, and Retail. This position is for the Retail channel which works to drive the Zalando Gift Cards business in offline retailers like Rewe, DM, Rossman etc. The channel reaches these retailers via integrators.
INCLUSIVE BY DESIGN
At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion
Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups
WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)
  • Own the Gift cards Retail Channel deliverables and performance on all markets
  • Work closely with the Gift Cards leadership team to shape the team's short/mid/long-term Strategy
  • Lead and develop a team of 2 Partner Consultants
  • Expand our retail network through new retailer and integrator acquisition, identify innovative opportunities to acquire new customers and develop marketing initiatives/products to deliver on defined KPIs that support Zalando group strategy
  • Build on existing analytics to execute appropriate metrics, forecasts and reports to analyze and evaluate the results of your sales and campaigns
  • Develop global and local retail strategies by translation of our global strategy for Gift Cards and cross-channel market strategies
  • Build strong Internal and external relationship through proven stakeholder management, while maintaining a customer- and partner centricity
  • Optimization of internal processes (invoicing, account management and card production processes)
WE'D LOVE TO MEET YOU IF
  • You hold a Bachelor's degree in business or marketing
  • A good understanding and experience in the Gift Card / Incentives industry and an understanding of the markets you are responsible for is a big advantage
  • You have 2-5 years of experience in Retail / POS marketing, retail account management or business development
  • You have excellent project management skills to steer and organise different internal and external cross-functional stakeholders
  • You are comfortable with MS Office and Google Suite
  • You are performance driven, good in analytics, and comfortable working in a fast-paced environment
  • You enjoy solving complex challenges and your analytical skills form the base for you to create strategies to achieve your objectives
  • Your English skills are fluent; German and other language skills are a big plus
OUR OFFER
Career Development
  • Support from an international team of experts; mentoring and professional development opportunities
  • The unique chance to be part of a market-leading company giving you the opportunity to learn and grow
  • Become part of the Zalando Future Talent (known to us at Zalando as Zalent) community, which will provide you with the support you need to be successful in your career

Wellbeing
  • Range of health and wellbeing options
  • Mental health support and coaching available

Flexibility
  • Flexible working hours
  • A non-corporate culture that encourages you to bring your full self to work. Our motto? Every day is "casual Friday"

Financial
  • Discounts from a wide range of external partners
ABOUT ZALANDO
It's the perfect time to join Zalando's journey, from being a pioneer in the world of e-commerce, to becoming the Starting Point for Fashion in Europe. We connect customers, brands, and partners across 25 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 49 million active customers.

Our values: https://jobs.zalando.com/en/our-founding-mindset

do.More - our sustainability strategy: https://corporate.zalando.com/en/our-impact/domore-our-sustainability-strategy

Follow us on Instagram: instagram.com/insidezalando

Please note that all applications must be completed using the online form - we do not accept applications via email.