Department Manager

Company Description
Ralph Lauren Corporation is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, and Club Monaco, among others, constitute one of the world's most widely recognized families of consumer brands

Position Overview
For the opening of our new Ralph Lauren store in the PC Hooftstraat Amsterdam in early 2023, we are looking for new employees to join our team, including a fulltime Department Manager. In this position you'll;
* embrace the Customer service model and drive positive behaviors around the company focus areas;
* deliver the business initiatives to support the brand business vision and increase productivity;
* lead & develop the team to deliver the RL Selling Culture;
* execute the Brand Presentation guidelines to further enhance the RL Selling Culture.

Essential Duties & Responsibilities

* Exceed sales and profitability targets
* Deliver sales and profitability through key metrics: KPI
* Deploy Staff resource to match skill/experience & customer requirements
* Adopt tools & processes to improve employee efficiency & increase productivity
* Understand and support budgetary requirements to increase the store profitability
* Manage & maintain a safe working environment for customers and employees
* Maintain compliance of all company policy & procedures including health and safety and employment legislation
* Partner with the operations team and implement action plans to minimize shrink and improve store compliance

Experience, Skills & Knowledge

* Previous managerial experience with a fast-paced high-volume retail environment
* Work autonomously and give proactive guidance to team in a fast paced and dynamic environment
* Excellent sales skills (actively engage with customers to promote sales and offer best in class shopping experience)
* Able to prioritize workload, meet tight deadlines and specified standards
* Excellent organizational, planning and time management skills
* Excellent communication skills and the ability to engage, motivate and influence direct team and others
* Required language: English (other languages ​​can be a plus)
* Computer skills: MS Office