ERP Director

Santa Monica, California
09 Nov 2022
03 Jan 2023
FIGS is looking for an ERP Director to join the IT Enterprise Systems team! The ERP Director will plan, execute, and direct all activities related to the development and management of applications that enable finance operations. You will be responsible for sourcing, integrating, and managing core SaaS solutions that are used to run the enterprise. These solutions include NetSuite ERP, Integrations to ERP via IPaas as well as SOX Compliance optimization. Our ideal candidate is hands on with NetSuite, a skilled communicator, experienced working in a fast-paced public company that thrives in a high-tech and customer-obsessed environment. In this role, you will report directly into the VP of Enterprise Systems and manage a small team.

What you'll do:
  • Develop, lead and direct ERP and integrated apps in terms of day to day support of run state, month end optimization and strategic project planning to drive business enablement and value.
  • Provide expertise, management and support to ensure enterprise and packaged applications are functional, effective, secure, compliant and continuously improving.
  • Drive self and team to deliver timely, successful completion of SOX audit evidence requests, month end support, business as well as self identified fixes and optimizations of the ERP.
  • Leverage existing knowledge of socialization and prioritization best practices in IT to drive continuous improvement across direct reports, 3rd parties and enterprise partners.
  • Provide hands on day to day support, research, sandbox modeling and project execution of NetSuite, SuiteApps and Integrations in/out of ERP.
  • Define, communicate and track work milestones, service level agreements, and resource allocation to department business leaders, support staff, and partners
  • Review performance of supported applications to determine operating costs, productivity levels, and upgrade requirements.
  • Benchmark, analyze, report on, and make recommendations for the improvement of ERP, apps and integrations
  • Execute and manage projects, enhancements and bug fixes leveraging agile methodologies and partner with IT and business partners to accelerate sprint throughput.
  • Direct research on potential applications, solutions and technologies in support of new requests, initiatives and opportunities.
  • Oversight, identification, RFP, negotiation and facilitation of software vendors, implementation partners and contracts.
  • Manage strategic relationships between internal IT resources, distinct business units, end users, vendors, and partner organizations.
  • Manage expectations, resources, time commitments and relationships with stakeholders, vendors, and business partners.

About you:
  • Bachelor's degree in Business, Information Technology, Engineering or another relevant academic discipline
  • 8+ years of IT management experience running as well as implementing NetSuite ERP and related ERP systems and tools for a Direct to Consumer or related company
  • Prior experience and success with hands on NetSuite administration, issue resolution, configuration and integration troubleshooting as well as leveraging SuiteApps to enhance the ERP platform.
  • Prior experience and success with translating SOX requirements into timely change management audit reporting, user access management and ERP configuration and functionality that ensure compliance is met consistently and maintained.
  • Superior written and verbal communication as well as the ability to communicate ideas in both technical and user-friendly language.
  • Proven ability to engage with business stakeholders to develop requirements, plans, test strategies, implementation planning and to deliver on plan.

  • Certifications in any technical areas: Netsuite certifications, Oracle , SAP ,etc
  • Shopify, Celigo, or relevant ecommerce experience and integration

A little bit about us...

The medical apparel industry is antiquated, highly fragmented and, until FIGS, was driven solely by low-cost providers offering a limited selection of poor quality products sold through third party distributors. FIGS is revolutionizing the medical apparel industry by creating the highest quality medical apparel in the world and by selling directly to medical professionals through our branded ecommerce site.

FIGS' foundation is built on product quality, and we have a relentless focus on three key areas: fabric, fit and function. We developed our proprietary, performance-oriented fabric technology to meet the demands of the medical profession. FIGS' Technical Collection fabric is wrinkle resistant, moisture-wicking, lightweight, breathable and offers four-way stretch. Our designs are tailored, sophisticated and innovative, incorporating features such as yoga waistbands, smart storage (pockets, zippers, hidden pockets) and inspirational sayings inside each garment that appeal to modern healthcare professionals.

By offering a branded and customer-centric online shopping experience, we are changing how medical professionals buy their workwear. Through our website, social media, and participation in medical conferences and events, we have built a strong following within the medical community and a meaningful connection with our customers, which allows us to understand their needs and to ensure that FIGS is continuously improving and innovating.

FIGS' Threads for Threads initiative is central to our mission. FIGS has donated hundreds of thousands of scrubs to healthcare providers in need around the world.