Merchandising Director, Watches- Americas

Tiffany & Co.
New York, New York, United States
Closing date
1 May 2023
Overview: In 360-partnership with zone cross-functional team, develop and execute market-specific merchandising strategy for the watch category in North America with a retail first mentality and client centric approach. Most importantly, act as watch expert and champion for the zone at large as it pertains to product knowledge, training, and category confidence. Additional primary functions include: results-driven action derived from zone/store/category analysis to drive sales and maximize inventory, streamline and communicate corporate strategies and product information to greater retail network, regular store visits to establish credibility and build relationships with retail leadership, create and deliver in-store training, gather and synthesize consumer as well as market insights and partner closely with New York head-office and Switzerland product teams as an advocate for larger zone needs.

Business Responsibilities:
  • Develop and negotiate category assortments and forecasts with New York head-office as well as Switzerland product teams
  • Create, review, and evolve assortment plans by store based on local market needs
  • Build, evaluate and revise sales plans at category and collection level
  • Create comprehensive 360 action plans to drive new launches as well as larger category ambitions
  • Capitalize on growth trends and develop strategies to address underperforming collections and/or stores
  • In partnership with Supply Chain, maximize sell thru via regular business analysis
  • Provide quantitative reports and quantitative retail feedback to zone leadership as well as New York head-office and Switzerland product teams
  • Manage assortment flex, rebalance, and reorder needs
  • With zone client team, leverage product to maximize existing clients and recruit new clients
  • Identify new business opportunities through sales analysis, retail feedback and competitive research

Retail Support:
  • Establish credibility and build strong relationships with retail leaders and client advisors
  • Build awareness, motivation and confidence around watches and corresponding merchandising strategies
  • Develop and deploy both tactical category training as well as strategic messaging to ensure retail support in larger zone initiatives
  • Frequent store visits to gather feedback, support client events and constantly assess merchandising decisions as realized in retail environments
  • Through a lens of simplification, develop tools and communication plans to drive sales across both KBS as well as strategic initiatives
  • In partnership with zone client teams, execute caravans, selling events and innovative concepts/animations to drive sales through enhanced client loyalty and recruitment
  • Ensure adequate in-store caseline real estate and adjust product placement to align with target consumer traffic flow as well as sensible collection adjacencies

The hiring range for this position ranges from $131,495 - $185,640. The rate of pay offered will be dependent upon candidates' relevant skills and experience. Management is also eligible for bonus.

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