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Assistant General Manager, Chicago

Employer
AMIRI
Location
Chicago, Illinois
Closing date
9 Dec 2022

View more

Function
Retail
Level
Manager
Contract Type
Permanent
Hours
Full Time

Job Details

AMIRI is looking for an Assistant General Manager for its soon-to-be open Chicago retail location! This key store leadership role will be responsible for supporting retail business objectives by achieving, maintaining, and driving the following:

- Exceptional Customer Service

- Commitment to Employee Development & Teambuilding

- Health & Safety Compliance

- Inventory Control

- Detail-Oriented in-Store Operations

Working alongside and reporting to the General Manager, the AGM will be a strong and charismatic leader who thrives build relationships with both internal and external parties. The AGM will serve as a strong ambassador of the AMIRI brand and values, including compassionate leadership, strong business acumen, and enthusiastic ambition.  Our ideal AGM knows that quality customer service and a commitment to teamwork should never suffer, no matter how busy the location may (and will) be!

Duties Include:

  • Maintain an active and participatory role on the sales floor, working with and developing the team
  • Analyze store metrics—including sales, inventory levels, drop schedules, etc.
  • Ensure high sell-through, collaborating with Corporate team to adequate stock and ample preparation for new product.
  • Initiate or attend daily team meetings to communicate current business trends and relevant updates.  Motivate the team each day!
  • Provide accurate and details reports to relevant parties.
  • Partnering with Retail Operations team, ideate, develop and maintain sound system of accurate operations processes to ensure the store is running efficiently.
  • Find relevant ways of capturing substantive and meaningful client data in an effort to build relationships and enhance client development opportunities.
  • Monitor the monthly Client Management database and reporting.
  • Keen understanding of relevant retail KPIs.
  • Participate in team evaluations/check-ins/reviews.  Develop and train all members of the team on relevant KPIs in collaboration with corporate and store leadership.
  • Ensure that all the processes are in compliance with applicable laws, health & safety regulations, HR best practices and Operations standards.
  • Promote a polished, professional and positive work environment that fosters integrity & transparency.
  • Actively participate in sourcing, recruiting, and retaining a productive and energetic team.  Partner with the HR team to facilitate training & onboarding for all new hires.
  • Provide meaningful support across all departments to facilitate community events/product launches/etc.

Desired Skills & Experience:

 

  • 2-3 years progressively responsible retail leadership experience.
  • Strong familiarity with the luxury market, selling reports, identifying business opportunities and trends.
  • Experience leading retail teams in a fast-paced environment.
  • Demonstrated ability to foster a customer-service focused environment.
  • Ability to multi-task with ease.
  • Proficiency with the full Office platform.
  • Brand awareness highly preferred.

Company

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