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Seasonal Ambassador - Flagship Bloor

Tiffany & Co.
Toronto, ON, Canada
Closing date
4 Jan 2023

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Part Time
Tiffany & Co. Seasonal Ambassadors hold the critical position of embodying the Tiffany brand in all client interactions during the holiday season. Our seasonal Ambassadors are excellent communicators who play a key role in creating memorable experiences for our clients. We welcome you to be a part of the next generation luxury jeweler where we create legendary beauty with freedom, wit, and joy.

As a Seasonal Ambassador you will:
  • Ensure clients are warmly welcomed, assisted accordingly, and have a memorable experience consistent with the Tiffany brand
  • Elevate the client experience with hospitality and store amenities to build personalized experiences
  • Ensure hospitality area is fully stocked, orderly and clean
  • Assist with the engraving station where applicable
  • Manage wait time on the floor and communicate with leadership potential service issues with waiting clients
  • Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies
  • Keep all POS stations and sales areas neat and organized
  • Performing all POS functions after a client's purchase decision is finalized
  • Assist operations team with policies and procedures and after-sale servicing
  • Assist with inventory and special projects as needed

  • Ability to work non-traditional business hours: evenings, weekends, and holidays
  • Previous retail, luxury retail, or customer related experience such as hospitality
  • Strong verbal and written communication skills
  • Exceptional customer service skills and ability to work with a diverse client base
  • Ability to prioritize and balance multiple tasks in a fast-paced, changing environment
  • Authorization to work in the country where the position is based

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