Seasonal Ambassador - Flagship Bloor

Tiffany & Co. Seasonal Ambassadors hold the critical position of embodying the Tiffany brand in all client interactions during the holiday season. Our seasonal Ambassadors are excellent communicators who play a key role in creating memorable experiences for our clients. We welcome you to be a part of the next generation luxury jeweler where we create legendary beauty with freedom, wit, and joy.

As a Seasonal Ambassador you will:

• Ensure clients are warmly welcomed, assisted accordingly, and have a memorable experience consistent with the Tiffany brand
• Elevate the client experience with hospitality and store amenities to build personalized experiences
• Ensure hospitality area is fully stocked, orderly and clean
• Assist with the engraving station where applicable
• Manage wait time on the floor and communicate with leadership potential service issues with waiting clients
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies
• Keep all POS stations and sales areas neat and organized
• Performing all POS functions after a client's purchase decision is finalized
• Assist operations team with policies and procedures and after-sale servicing
• Assist with inventory and special projects as needed

EXEPERIENCE Required:

• Ability to work non-traditional business hours: evenings, weekends, and holidays
• Previous retail, luxury retail, or customer related experience such as hospitality
• Strong verbal and written communication skills
• Exceptional customer service skills and ability to work with a diverse client base
• Ability to prioritize and balance multiple tasks in a fast-paced, changing environment
• Authorization to work in the country where the position is based