Embroidery Clerk

Recruiter
FIGS
Location
City of Industry, California
Posted
12 Nov 2022
Closes
01 Jan 2023
Ref
6487968002
Function
Operations
Level
Manager
FIGS is looking for a seasonal Embroidery Clerk that will help track embroidery orders between our 3PL and third party embroidery vendors. The Embroidery Clerk will track the order status from our third party vendors and help ensure gifts are scanned and tracked. In this role, you must be flexible and open to adjusting your schedule as business needs and times may shift. You will need to have a car or form of transportation to visit each location that is part of this process. The role will report to our Director of Embroidery Production.

What you'll be doing:
  • Organizing orders that come through our exception area for personalization needs
  • Tracking batches of orders by scanning jobs in and out of the station
  • Separating gift orders, assembling boxes, and printing gift notes
  • Tracking and stocking supplies for the embroidery station
  • Printing gift notes and rushing orders
  • Working with our CX team to communicate any issues or resolve adjustment requests
  • Auditing items on orders for accuracy
  • Pushing, rushing, and organizing carts with gifts up to 60 pounds
  • Supporting the Quality Control department when needed

Qualifications:
  • Superior communication skills
  • Ability to thrive in a fast-paced environment
  • Ability to handle physical workload
  • Bilingual - not required, but beneficial
  • Highly organized self-starter, proficient in the use of PC/MS office suite
  • Form of transportation to visit each location
  • The ideal candidate will have the ability to work flexible hours

Other must haves:
  • Positive attitude
  • Proven work ethic and integrity
  • Ability to respond to short term deadlines
  • Detail and quality oriented
  • Desire to excel and grow with FIGS
  • 100% awesome, like our scrubs

A little bit about us...

The medical apparel industry is antiquated, highly fragmented and, until FIGS, was driven solely by low-cost providers offering a limited selection of poor quality products sold through third party distributors. FIGS is revolutionizing the medical apparel industry by creating the highest quality medical apparel in the world and by selling directly to medical professionals through our branded ecommerce site.

FIGS' foundation is built on product quality, and we have a relentless focus on three key areas: fabric, fit and function. We developed our proprietary, performance-oriented fabric technology to meet the demands of the medical profession. FIGS' Technical Collection fabric is wrinkle resistant, moisture-wicking, lightweight, breathable and offers four-way stretch. Our designs are tailored, sophisticated and innovative, incorporating features such as yoga waistbands, smart storage (pockets, zippers, hidden pockets) and inspirational sayings inside each garment that appeal to modern healthcare professionals.

By offering a branded and customer-centric online shopping experience, we are changing how medical professionals buy their workwear. Through our website, social media, and participation in medical conferences and events, we have built a strong following within the medical community and a meaningful connection with our customers, which allows us to understand their needs and to ensure that FIGS is continuously improving and innovating.

FIGS' Threads for Threads initiative is central to our mission. FIGS has donated hundreds of thousands of scrubs to healthcare providers in need around the world.

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