IT Support Apprentice (F/M/D)
- Employer
- Vestiaire Collective
- Location
- Paris
- Closing date
- 2 May 2023
Job Details
We currently have a diverse global team of 800 employees representing more than 50 nationalities. Our values are community, activism, transparency, dedication and greatness. We are proud to be a BCorp.
IT Support Apprentice (F/M/D)
12 months apprenticeship (alternance - contrat d'apprentissage), based in Paris
About the role
Our Corporate IT team is responsible for providing the most robust, performing, secure, sustainable and carbon savvy IT infrastructure and experience to all Vestiaire Collective employees. Our corporate IT team also plays a critical role in some global initiatives that rely on IT infrastructure such as moving offices, setting up new warehouses, connecting new digital tools.
We are looking for an IT Specialist Apprentice to support our people and successfully achieve these missions.
What you'll be doing
- Processing of internal client requests (changes, incidents)
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Responding in a timely manner to service issues and requests
- Providing technical support across various departments and global locations
- Onboarding new employees on a regular basis
- Monitoring of critical IT systems and tools, ensuring high availability at all locations
- Stock management of laptops and peripherals
- Use and develop the knowledge base (Wiki)
Who You Are
- Currently preparing a degree (Bachelor, Licence or other)
- Operational English
- Mac OSx
- User Administration: Active Directory, Office365
- Support: Experience using a ticketing tool
- MDM: EndPoint/Intune. Mosyle for Mac is a plus
- Excellent interpersonal skills
- Excellent written and oral expression, you will be in direct contact with French and English speaking teams globally
- Customer service spirit
- Desire to work as a team
- Rigor, ability to organize.
Peferred rhythm: you will be able to be at the company for a full week or a full month at least.
What we offer
- A meaningful apprenticeship with an impact on the way people consume fashion and promote sustainability
- The opportunity to do career defining work in a fast growing French-born scale up
- The possibility to work as part of a global diverse team with more than 50 nationalities
- 2 days to help Project - reinforcing your activist journey and volunteer for an association
- Significant investment in your learning and growth
- Competitive compensation and benefits package
Vestiaire Collective is an equal opportunities employer
Company
Vestiaire Collective is the leading global app for desirable pre-loved fashion.
It is dedicated to transforming the fashion industry for a more sustainable future by promoting the circular fashion movement as an alternative to overconsumption and the wasteful practices of the fast fashion industry. It provides its fashion activist community with inspiration, tools and features to lead the change as they sell and buy unique pre-loved pieces from each other's wardrobes. The platform is unique thanks to its highly engaged activist community and its rare, desirable inventory of over 2 million items that includes 120,000 new listings every week.
Launched in Paris in 2009, Vestiaire Collective has offices in Paris, New York and Hong Kong and a tech hub in Berlin. Find out more by downloading the app, visiting vestiairecollective.com and following @vestiaireco on Instagram.
- Website
- https://fr.vestiairecollective.com/
- Telephone
- 000000
- Location
-
255 boulevard Pereire
Paris
IDF
75017
FR
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