Director, Digital Design

Santa Marta
24 Nov 2022
28 Dec 2022
FIGS is looking for an awesome Director of UI/UX Design to join our Ecommerce Team. The role will be responsible for creating and communicating concepts, implementing strategies, and developing interactive customer flows and experiences for both web and our new mobile app. This role will oversee the full lifecycle of project design from conception and design executions, to development handoff, to frontend QA to iteration & optimization.
What you'll do:
  • Continually identify new ideas for FIGS and break down those ideas into simple, compelling site experiences with an ability to design those experiences
  • Have a strong understanding of our healthcare professional customer and best-in-class ecommerce shopping experiences; not afraid to be innovative and think outside the box
  • Deliver concepts, personas, user journeys, storyboards, system maps, user flows, wireframes, visual design comps, and prototypes with Figma, Adobe CS, InVision, and other tools
  • Be responsible for researching and designing thoughtful and seamless experiences that delight end users and customers
  • Create wireframes and prototypes focused on solving various business problems
  • Collaborate with product managers, engineers, and visual designers to to define requirements, synthesize ideas, validate design integrity, and iterate through testing
  • Continuously collect and review customer data and feedback for optimization opportunities; Incorporate user research and usability testing to iterate on product solutions
  • Contribute to the design and maintenance of a comprehensive design system & visual framework to establish consistent aesthetics
  • Have a data-driven mindset. You'll tie your design decisions back to your research and guide the product strategy from the user's perspective while keeping business goals and engineering constraints top of mind.
  • Communicate proactively, and collaborate with partner teams to get input on designs and adapt and iterate as needed.
  • Juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environment; lead the team and projects with limited hand holding and guidance
  • Be a UX thought leader in our organization, keep up to date and share industry trends and best practices about product design and UX processes.
  • Continually explore opportunities to enhance, improve, and expand methodologies and work

  • 8+ years of experience in Digital Design, with a heavy emphasis on UI/UX
  • 3+ years of management experience with direct reports
  • Expert in Figma, and experience with Sketch, Invision. Photoshop and other prototyping tools
  • Ecommerce web (desktop and heavy mobile) experience a must; mobile app experience preferred
  • Experience working Product Managers and Engineers on a daily basis
  • An understanding of how to visualize, design and build powerful experiences that connect with consumers on an emotional level
  • An ability to marry beautiful design with seamless user experiences
  • An ability to pivot from strategic thinking to tactical execution
  • Deep knowledge of design principles and demonstrated ability to teach those principles to others, imbuing design culture in all areas of a team
  • A track record of managing and mentoring outstanding individual designers with different specializations
  • An ability to build strong cross-functional relationships and influence key decisions
  • An ability to work in dynamic and fast-paced environment where every day presents a new challenge
  • Quick learning ability with an unwaveringly positive, action-oriented attitude

Please include an online portfolio with specific examples of high quality UX and Visual Design work reflecting individual design thinking, teamwork, and impact on customers.

A little bit about us...

The medical apparel industry is antiquated, highly fragmented and, until FIGS, was driven solely by low-cost providers offering a limited selection of poor quality products sold through third party distributors. FIGS is revolutionizing the medical apparel industry by creating the highest quality medical apparel in the world and by selling directly to medical professionals through our branded ecommerce site.

FIGS' foundation is built on product quality, and we have a relentless focus on three key areas: fabric, fit and function. We developed our proprietary, performance-oriented fabric technology to meet the demands of the medical profession. FIGS' Technical Collection fabric is wrinkle resistant, moisture-wicking, lightweight, breathable and offers four-way stretch. Our designs are tailored, sophisticated and innovative, incorporating features such as yoga waistbands, smart storage (pockets, zippers, hidden pockets) and inspirational sayings inside each garment that appeal to modern healthcare professionals.

By offering a branded and customer-centric online shopping experience, we are changing how medical professionals buy their workwear. Through our website, social media, and participation in medical conferences and events, we have built a strong following within the medical community and a meaningful connection with our customers, which allows us to understand their needs and to ensure that FIGS is continuously improving and innovating.

FIGS' Threads for Threads initiative is central to our mission. FIGS has donated hundreds of thousands of scrubs to healthcare providers in need around the world.