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Spec, Digital Content Ops - 11215 Metro Pkwy

Fort Myers, Florida, United States
Closing date
14 Jan 2023

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Job Details

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.


This position will provide ad-hoc support and complete a broad range of duties associated with the ATG eCommerce platform and other systems and applications as required. This individual may specialize in a single brand but must be able to respond to the requirements of all brands when needed including coupons and promotions.

  • Loads and activates product in the BCC and CSC daily. Directly impact sales and profitability of Digital Commerce channel.
  • Administers the content activation process in partnership with various cross functional partners; produces, edits and categorizes products. Enters backorders into the CSC based upon brand provided lists.
  • Responsible for ensuring product pages are accurate; trouble shoots and resolves issues with product content.
  • Partners with Sample Team and photo studio to assure timely availability of assets to drive sales and profitability.
  • Manages coupon/promo requests and partners with IT to build and test their accuracy.
  • Maintains the promo library and assists with basic coupon/promo questions.
  • Gathers coupon/promo request from CAI SharePoint and tracking sheets.
  • Audits the website to ensure product and content information is accurate when the system allows.
  • Partners with IT & QA in resolving issues in a timely manner.
  • Identifies and recommends opportunities for process improvement. Initiates process changes as needed utilizing the appropriate resources.
  • Manages relationship with third party vendors to ensure content is tested for quality and published timely.
  • Other duties as assigned.

This position may be found in multiple departments. Some duties may vary from department to department.

    • High School Diploma or G.E.D. required; Associates degree preferred
    • 2+ years' experience
    • Strong working knowledge of website functions and the programs associated with them
    • Strong computer skills with a working knowledge of the Microsoft Office Suite of products, Google at Work products as well as strong aptitude to learn other software/database management systems
    • Strong understanding of process management
    • Experience with ATG Business Control Center preferred
    • Must be highly organized and detail oriented
    • Ability to effectively manage multiple, concurrent tasks and projects
    • Strong communication skills
    • Ability to solve complex issues quickly

    Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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    Chico’s was founded in 1983 as a small boutique selling Mexican folk art on Sanibel Island, Florida. The Founders discovered the sweater, pivoted the business and fashion was never the same. The rich colors and prints, unique artisanal details, stylish solutions, and amazing personal service made a lasting connection with customers. Our corporate headquarters is located in Fort Myers, Florida supporting our family of brands: Chico's, White House Black Market and Soma Intimates. We offer a variety of amenities and benefits onsite as well as a strong company culture. It's our passion to inspire and empower one another and give back to the communities in which we live and work. Providing Most Amazing Personal Service to our customers, our communities, and each other makes Chico's FAS, Inc. an amazing place to work, learn and grow.

    Find Us
    11215 Metro Parkway
    Fort Myers
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