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Mgr, Site Experience - 11215 Metro Pkwy

Fort Myers, Florida, United States
Closing date
10 Dec 2022

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Job Details

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.


This position serves as a strategic member of the Site Experience team to coordinate and facilitate digital commerce site campaigns aimed at driving revenue and increasing customer engagement and conversion withinour digital commerce website. 


·Develops and coordinates the creative assets needed to deliver onsite execution (including brief writing, approvals, and deployment).

·Ensures the onsite execution process is streamlined and fully managed (scheduling deployment, review, QA, and reporting). 

·Coordinates with Digital Commerce, Marketing, Creative and Project Management to drive the onsite strategy to deliver budget KPI metrics while focusing on personalization, promotional messaging, branding content and overall site experience. 

·Responsible for weekly, monthly & quarterly site performance metrics, data and reporting suite to be shared with leadership teams necessary to develop key learnings to apply to upcoming campaigns.  

·Partners with Site Merchandise Managers and Digital Marketing to actively optimize website for higher natural search rankings and incremental natural search traffic and conversions (SEO) in collaboration with third party vendor recommendations.

·Collaborates with the internal technology team to execute onsite updates and strategy.

·Act as point person for site A/B testing strategy & execution including coordination with project management, Site Merchandise Managers and socializes testing results for ongoing site optimization.

·Contributes and assists in the collaboration of special projects as requested.

·Requests promotion builds and determines best online execution of promotions and events. 

·Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.


·Bachelor's degree required; preferably inMerchandising,Marketing or related field

·4+ years' online consumer retail marketing experience, including, online/internet retail consumer marketing email experience

·Outstanding creative and strategic thinking abilities

·Exceptional analytical, planning and project management skills

·Strong spreadsheet, word processing and database skills.

·Outstanding verbal and written communication skill

·Ability to succeed in a fast paced, entrepreneurial environment 

·Exceptional attention to detail and ability to effectively multi-task in a deadline driven atmosphere

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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Chico’s was founded in 1983 as a small boutique selling Mexican folk art on Sanibel Island, Florida. The Founders discovered the sweater, pivoted the business and fashion was never the same. The rich colors and prints, unique artisanal details, stylish solutions, and amazing personal service made a lasting connection with customers. Our corporate headquarters is located in Fort Myers, Florida supporting our family of brands: Chico's, White House Black Market and Soma Intimates. We offer a variety of amenities and benefits onsite as well as a strong company culture. It's our passion to inspire and empower one another and give back to the communities in which we live and work. Providing Most Amazing Personal Service to our customers, our communities, and each other makes Chico's FAS, Inc. an amazing place to work, learn and grow.

Find Us
11215 Metro Parkway
Fort Myers
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