Manager, Operations - Old Bond Street

The Tiffany Operations Manager will support the sales, operations and Aftercare of the Flagship location in Old Bond Street to lead the way in Retail Operational and Service Excellence across the store. The Tiffany Operations Manager is a dynamic, attentive and inspiring individual who has mastered relationship building with internal colleagues and external clients; someone that is reliable, efficient, and a team player, while setting expectations for unsurpassed client service. The Operations Manager is a strong, decisive and collaborative individual; is a loyal and constant brand Ambassador of the Tiffany name, in a location frequented with public relations media opportunities and high-profile events. The actions and directions of the Operations Manager will align with the Tiffany Global Service Philosophy to:

» Create a connection between internal and external customers to the Tiffany & Co. brand

» Build trust and credibility

» Exceed expectations

» Honor the Tiffany legacy

The Tiffany & Co. Operations Manager will exhibit skills in the following competencies:

• Credibility: Demonstrates character, displays professionalism, models agility.

• Expertise & Judgment: Demonstrates expertise and business acumen, applies judgment, takes calculated risks.

• Strategy & Innovation: Thinks strategically, inspires creativity, plans and organizes.

• Partnership: Collaborates productively, cultivates and manages talent, communicates with impact.

• Execution: Strives for excellence, delivers results, and measures outcomes.