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Analyst, Application Systems - SAP - 11215 Metro Pkwy

Fort Myers, Florida, United States
Closing date
7 Mar 2023

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Job Details

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.


This position will serve as a liaison between various cross functional technology, support and business teams. It will provide some business system, project, and process techniques and direction commonly used within the technology organization.

This role participates in an array of different challenges both within teams as well as be expected to work independently, prioritizing multiple workstreams. It is for this that it requires a proven track record in communication, and EQ,


  • Prepares, present, and participates sometimes including information to various audiences including business partners, technology teams, senior leadership, and vendors.
  • Partners with stakeholders to define succinct business and functional requirements for various sized initiatives from minor enhancements to large projects.
  • Provides a level of oversight on projects from evaluation/inception to launch and postproduction support.
    • Works with project/product sponsors to derive the high-level scope and benefit of an initiative.
    • Partners with team members to estimate timelines and project budgets based on resources and effort.
    • Creates and maintain a detailed project plan for all project activities.
    • Prepares various project documents including the requirements document and corresponding functional specifications and seek stakeholder approvals as needed.
    • Helps coordinate the vendor/application selection process when necessary.
    • Tracks project activities and present status and other project communications to various audiences.
    • Documents detailed cutover activities including implementation steps, training documentation, and post go-live application monitoring.
    • Manages project review and closure activities.
  • Reviews and resolves production and project related issues in partnership with business, product, and technology teams.
  • Provides after-hours production support in rotation with the team.

  • Bachelor's degree in Information Systems or equivalent
  • Systems Analyst or Project Management experience required; 3+ years preferred
  • 1 - 3 years of Technology Operations experience
  • Exposure to SAP, Hyperion Systems
  • Superior verbal and written communication skills
  • Experience working in waterfall and agile methodologies
  • Experience in building and updating project plans, Scrum
  • Experience with capturing business processes and functional requirements using standard requirement & modeling techniques


  • Jira
  • Smartsheets
  • SAP
  • Microsoft Office Suite
  • Microsoft Visio
  • Microsoft Project
  • Tableau
  • Zendesk

Preferred Qualifications

  • Previous retail industry experience
  • Experience with analytics reporting

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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Chico’s was founded in 1983 as a small boutique selling Mexican folk art on Sanibel Island, Florida. The Founders discovered the sweater, pivoted the business and fashion was never the same. The rich colors and prints, unique artisanal details, stylish solutions, and amazing personal service made a lasting connection with customers. Our corporate headquarters is located in Fort Myers, Florida supporting our family of brands: Chico's, White House Black Market and Soma Intimates. We offer a variety of amenities and benefits onsite as well as a strong company culture. It's our passion to inspire and empower one another and give back to the communities in which we live and work. Providing Most Amazing Personal Service to our customers, our communities, and each other makes Chico's FAS, Inc. an amazing place to work, learn and grow.

Find Us
11215 Metro Parkway
Fort Myers
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