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HTML Campaign Developer, CRM - (F/M/D)

Vestiaire Collective
Closing date
8 Mar 2023

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Job Details

Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore and Hong Kong and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York.

We currently have a diverse global team of 800 employees representing more than 50 nationalities. Our values are community, activism, transparency, dedication and greatness. We are proud to be a BCorp.

About the role

The CRM (Customer Relationship Management) team's main objective is to drive DAU (Daily ActiveUsers)orders and listings on Vestiaire Collective platforms (Web, Android, iOS).We are also a true enabler to help all business owners of the company to reach their goals for everything linked to user-triggered communications.

The CRM team is built around 3 main pillars: CRM Business (Lifecycle, Product features and Transactional streams); CRM Tool (our team,3 people) and CRM Data

We are looking for our new talent: A result-driven HTML Developer-CRM, who will drive and execute the customer experience strategy at Vestiaire Collective. As our HTML Developer-CRM you report directly to the CRM System & Tools manager.

What you'll be doing
  • You will take part in all technical projects to optimize the efficiency of our ongoing/ new processes
  • You implement and develop content blocks to make the CRM business team as autonomous as possible (Industrialization)
  • Follow-up of bugs, testing & QA of key automated communications
  • You are the main expert of our campaign automation tool (Braze) on all channels (emails, pushes, SMS, in app messages and notification centers)
  • You implement end to end campaigns from the CRM business' brief: from figma,targetings, templates, content personalization using liquid.
  • You will collaborate with different teams (CRM business,Data, Tech, product...)

Who you are
  • At least 4 years experience in a similar role.
  • Curious and eager to learn how to implement the best solutions.
  • Project management skills. Ability to manage several projects at the same time.
  • 1st experience with Braze is a real plus (Liquid knowledge)
  • HTML and CSS is mandatory
  • Knowledge in Javascript
  • Proactive, rigorous, details oriented
  • Excellent relational skills (many interlocutors to deal with)
  • Fluent in French & English (written / spoke).

What we offer
  • A meaningful job with an impact on the way people consume fashion and promote sustainability
  • The opportunity to do career defining work in a fast growing French-born scale up
  • Hybrid work schedule
  • The possibility to work as part of a global diverse team with more than 50 nationalities
  • 2 days to help Project - reinforcing your activist journey and volunteer for an association
  • Significant investment in your learning and growth
  • Competitive compensation and benefits package

Vestiaire Collective is an equal opportunities employer


Vestiaire Collective is the leading global app for desirable pre-loved fashion. 

It is dedicated to transforming the fashion industry for a more sustainable future by promoting the circular fashion movement as an alternative to overconsumption and the wasteful practices of the fast fashion industry. It provides its fashion activist community with inspiration, tools and features to lead the change as they sell and buy unique pre-loved pieces from each other's wardrobes. The platform is unique thanks to its highly engaged activist community and its rare, desirable inventory of over 2 million items that includes 120,000 new listings every week. 

Launched in Paris in 2009, Vestiaire Collective has offices in Paris, New York and Hong Kong and a tech hub in Berlin. Find out more by downloading the app, visiting and following @vestiaireco on Instagram.

Find Us
255 boulevard Pereire
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