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IT Support Engineer

Employer
Vestiaire Collective
Location
Singapore
Closing date
8 Mar 2023

View more

Function
Marketing
Level
Manager
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Job Details

Vestiaire Collective is the leading global platform for desirable pre- loved fashion. We transform the fashion industry for a more sustainable future, by empowering a community to drive change. Curated by its trusted community of fashion lovers, members inspire one another whilst selling and buying unique pieces from each others' wardrobes.

Encouraging consumers to join the circular economy as the sustainable alternative to throw-away fashion, the platform is unique due to its highly engaged community, its rare desirable inventory and its authenticity and quality control process. Launched in Paris in October 2009, Vestiairecollective.com has close to 15 million members across 80 countries worldwide with offices in cities Paris, New York, Berlin, Hong Kong, Seoul, Singapore, Shanghai, Ho Chi Minh City and Tokyo.

Our values have built our success and made us who we are as a fast-growing company because we think collective: we work with style, with entrepreneurial spirit and with passion. We currently have a diverse global team of 1000 employees representing more than 50 nationalities. Our values are community, activism, transparency, dedication and greatness. We are proud to be a BCorp.

About the role

Vestiaire Collective is looking for an IT Support Engineer to join the Corporate IT Team and this is a full-time role based out of our Singapore Office reporting to the Head of Corporate IT. Our Corporate IT team is responsible for providing the most robust, performing, secure, sustainable and carbon savvy IT infrastructure and experience to all Vestiaire Collective employees. Our corporate IT team also plays a critical role in some global initiatives that rely on IT infrastructure such as moving offices, setting up new warehouses, connecting new digital tools.

What you'll be doing
  • Processing of user requests (changes, incidents)
  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners
  • Responding in a timely manner to service issues and requests
  • Providing technical support across various departments and global locations
  • Onboarding new employees on a regular basis
  • Monitoring of critical IT systems and tools, ensuring high availability at all locations
  • Stock management of laptops and peripherals
  • Use and develop the knowledge base (Wiki)

Who you are
  • Self-motivated, proactive, collaborative
  • Strong communication and organisation skills
  • You have similar experience in systems and network environments, ideally in a warehouse environement
  • You have the following skills:
    • Windows OS: 2012/2016/2019 Server
    • Mac OSx
    • Network: Basic routing and switching, VLAN, SSL / IPSEC VPN. (Meraki)
    • Support: Experience using a ticketing tool
    • MDM: Autopilot/Intune. Mosyle for Mac is a plus
  • Excellent interpersonal skills
  • Customer service spirit
  • Desire to work as a team
  • Rigor, ability to organize.

What we offer
  • A meaningful job with an impact on the way people consume fashion and promote sustainability
  • The opportunity to do career defining work in a fast growing French-born scale up
  • The possibility to work as part of a global diverse team with more than 50 nationalities
  • 2 days to help Project - reinforcing your activist journey and volunteer for an association
  • Significant investment in your learning and growth
  • Competitive compensation and benefits package

Vestiaire Collective is an equal opportunity employer. We strive to develop an inclusive work environment that reflects the diversity of our fashion activist community.

Company

Vestiaire Collective is the leading global app for desirable pre-loved fashion. 

It is dedicated to transforming the fashion industry for a more sustainable future by promoting the circular fashion movement as an alternative to overconsumption and the wasteful practices of the fast fashion industry. It provides its fashion activist community with inspiration, tools and features to lead the change as they sell and buy unique pre-loved pieces from each other's wardrobes. The platform is unique thanks to its highly engaged activist community and its rare, desirable inventory of over 2 million items that includes 120,000 new listings every week. 

Launched in Paris in 2009, Vestiaire Collective has offices in Paris, New York and Hong Kong and a tech hub in Berlin. Find out more by downloading the app, visiting vestiairecollective.com and following @vestiaireco on Instagram.

Find Us
Website
Telephone
000000
Location
255 boulevard Pereire
Paris
IDF
75017
FR
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