Staff Architect, Network

Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.

Summary of Responsibilities:

The Network Architect will report to the Director of Infrastructure Engineering and be responsible for all engineering aspects of the network infrastructure domain, including: long-term planning, design, and implementation of enterprise solutions focused in the areas of network (LAN, WAN, Wireless, firewall) and datacenter technologies. Job functions include planning, implementation design, deployment, and maintenance of a multitude of communications platforms and technologies. This position will interface with the business and project teams to understand requirements and deploy solutions accordingly and will work closely with other engineers and architects to develop technical domain summary documents, strategic roadmaps, and to implement new technologies as part of large-scale lifecycle programs and enterprise key initiatives.

What You'll Do:

• Expertise - Subject Matter Expert and skilled administrator for the network domain
• End-to-End Responsibilities - Planning, design, deployment, testing, documenting, troubleshooting, and auditing of end-to-end network solutions
• Collaboration - Collaborate with internal and external teams to understand solution requirements as well as enterprise architecture to ensure designs are aligned with business strategy
• Technology Selection - Evaluate new and emerging technologies to provide recommendations on those that best fit the organization and environment
• Technical Strategy - Work with senior leadership and IT partners to build and develop plans that align with business needs and fiscal requirements
• Technology Standards - Build, maintain, and socialize network documentation
• Security Standards - Collaborate with internal security teams to define minimum security standards, then socialize and deploy according to those standards
• Change Requests - Follow change processes and coordinate with business partners to schedule, implement, and perform post-change testing
• Incident Response - Partner with Infrastructure Operations to assist with incident response, acting as an escalation point for operations and network contractors
• Consulting - Consult with external partners, business contacts, and internal teams to understand solution requirements and implement accordingly
• Continuous improvement - Continuously identify simplification and optimization opportunities in the infrastructure's processes and technologies

What You Bring:

• At least 10 years of experience in network engineering strategy, architecture, design, and implementation as applied to complex computing systems
• Minimum 15 years industry experience
• Minimum 8-10 years of experience working with Cisco routing and switching technologies, Cisco & Aruba wireless or equivalents, including data center network design
• Experience architecting complex, secure networks for infrastructure modernization efforts
• Experience in implementing and supporting dynamic networks with infrastructure redundancy, and network link diversity to ensure high availability and disaster recovery
• Exceptional documentation skills that can clearly articulate technical designs, issues and constraints, procedures, and network assessments
• Strong analytical and problem determination/resolution skills

Technical Knowledge:

• Deep comprehension of networking concepts, including: network design principles, data flow determination, routing, switching, VLANs, IP addressing, packet analysis, etc.
• Familiarity with network scanning/analysis procedures and toolsets for network readiness assessments
• Strong understanding and experience with network systems and technologies, including: Routing, Switching, WiFi, VPN/tunneling, load balancing, Firewalls, MPLS, DIA, P2P, SDWAN, WAN Optimization, PBR, VRF, VDCs, QoS, traffic-shaping, Datacenter technologies, Disaster Recovery, Scripting, MPLS, DNS, OOB, IP Address Management, and NTP
• Strong understanding of networking infrastructure, including: Nexus 9K / 7K / 5K series datacenter switches, catalyst series switches, Cisco routers, F5 load balancers, Zscaler ZIA & ZPA, Checkpoint, Palo Alto, Cisco ISE, Aruba Clearpass, Opengear, etc.
• Experience with SDWAN technology, with VeloCloud SDWAN experience desired
• Experience with enterprise class network management/monitoring systems (Solarwinds, Airwave, Spectrum, NetScout, Science Logic, Ekahau, etc.)
• Excellent presentation and communication skills of technical and non-technical concepts
• Solid understanding of layered network and security, including: Ethernet, ARP, STP, VTP, VPC, MEC, LACP, PAGP, DOT1Q, OSPF, EIGRP, BGP, VRRP, HSRP, GLBP, ICMP, ESP (IPSEC), IP, TCP, UDP, SSL, TLS, SSH, FTP, HTTP, DNS, and Telnet
• Familiarity with SaaS and cloud-based solutions and features in comparison to similar on-prem services
• Familiarity with infrastructure facilities, including: cabling standards, patching, floor plans, and power
• Ability to develop, analyze, understand, and articulate SOWs, BoMs, runbooks, domain summaries, and architecture diagrams, best standards and practices, HLDs, and LLDs,
• Capable of developing budgets, tracking costs, providing forecasts, and performing financial analysis on projects

Work Environment Characteristics

• Self-managed - Ability to prioritize conflicting demands and lead projects with minimal supervision
• Team Player - Ability to build consensus, collaborate, and build strong relationships with a variety of internal and external stakeholders (vendors, business, operations, etc.)
• Articulate - Strong documentation and communication skills with ability to clearly convey technical and non-technical designs, issues and constraints, and procedures and assessments
• Self-motivated - finding opportunities to continually develop knowledge and skills
• Results-oriented - delivering per the business needs, on-time and within budget
• Adaptable - changing approach based on ever-changing business needs and technology requirements

Inclusive Benefits

• Medical, Dental, and Vision Benefits, including wellness and healthy lifestyle support, for associates, spouses, domestic partners, and children
• Flexible Spending Account for eligible medical and dependent (day care) expenses
• Disability Benefits, including Short-Term Disability providing income replacement up to 26 weeks
• 16 weeks Paid Parental Leave, 2 weeks of Paid Family Leave, and Adoption Support of $10,000
• Paid Time Off, including 6 paid holidays, 3 weeks vacation, 3 volunteer days, 7 sick days, and 2 personal days per full year of service
• Retirement Savings Plan (401K) with NMG matching and $20,000 Term Life Insurance paid by NMG with additional voluntary coverage available
• Financial Solutions, including Credit Union membership, pay advances via PayActiv, tuition reimbursement, and scholarship opportunities
• NMG Associate's Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands
• NMG Matching Gift Program up to $2,000 to eligible non-profits, Hardship Assistance Grants up to $7,500 for Associates, and a volunteer opportunity hub through NMG's All Heart Program
• Personal and Professional Development Opportunities with 16,000+ online learning opportunities, including NMG's Fashion Your Future, LinkedIn Learning, MasterClass, BetterUp, Connected Leaders Academy, 9 Associate Community Networks, and additional personalized learning experiences
• NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 in saving

About Us

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.

Our brands include Neiman Marcus and Bergdorf Goodman.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We're committed to providing reasonable accommodations during our Talent Attraction process. If you need assistance or would like to request an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.