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Manhattan Support Engineer

Scotch & Soda
Hoofddorp, Netherlands
Closing date
21 Mar 2023

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Full Time
We are looking for an enthusiastic Warehouse Management Systems Support Engineer to join our team at the newly opened Scotch & Soda Omnichannel Warehouse in Hoofddorp. Your main duties will include the provision technical and functional support of the newly implemented Warehouse Management System (WMS), Manhattan Active as well our Carrier Integration software, RFiD solutions and physical hardware within the warehouse.

What will you do?

  • Provide both first and second line support for multiple applications, including Manhattan Active WMS, Carrier integration software and RFiD software
  • Provide support for technical hardware within the warehouse, including, Scanners, Printers, Work Stations, Network and Packing stations
  • Help identify opportunities of process and or technical enhancements to further improve the performance of the Warehouse Operations
  • Help end users create and manage incident tickets, through from incident creation to closure
  • Actively participate with the development teams in the process of releasing new functionality to the end users
  • Assist in the creation in Standard Operating Procedures, as well as Training documentation

Our ideal candidate:

  • An IT professional with a passion and experience in Warehouse Operations and Management,
  • Experienced in Warehouse Management Systems, preferably Manhattan Active WMS.
  • Energetic, enthusiastic and a good listener
  • Experienced, professional and inquisitive
  • Willing to work shifts
  • Relevant education to at least HBO level
  • 3+ years of experience in the Warehouse Management, processes and systems
  • Experience with working with large teams
  • Good command of written and spoken English language


Come work with us and enjoy the following benefits:
  • A highly collective creative and welcoming environment, a diverse and inclusive culture, and an atmosphere for professional development
  • To work in our beautiful office in Hoofddorp
  • A 39 hour working week, Fridays end at 4PM
  • All Apple equipment
  • 28 holiday days per year
  • Onefit subscription for EUR29 a month (instead of EUR65)
  • Amazing company drinks, events and parties
  • Employee discounts. 28% online and in store and access to our Friends&Family sale
  • Access to great company benefits around parenthood and wellbeing
  • Full coverage of public transportation if you live outside Hoofddorp
  • A competitive salary and an annual 8% holiday pay
  • A pension scheme which is 2/3 funded by Scotch & Soda

Please submit your application in English.

Application process

Phone call with the recruiter

One of our recruiters will review your application and get in contact with you if there's a match

First interview

Upon a successful phone screening, we will invite you for an interview

Short assignment or second interview

Depending on the role, we will ask you to complete a short assignment or invite you for the second interview.


You will receive an offer as soon as we make a selection - good luck!

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