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Shipping Assistant

Chalhoub Group
Closing date
20 Jun 2023

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Job Details


For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

The Shipping Assistant is responsible for creating Advanced Shipment Notifications and processing Obligations of Import shipments.


ASN Creation

1. Match and approve the PO number in the Oracle system by verifying the PO 'Item references', 'Quantities' and 'Value' against the supplier invoice.

2. Communicate with division and take agreed corrective action, in case of any discrepancy in reference, quantity or price.

3. Enter relevant data fields as required by the ASN module.

4. Cross check all entered data and confirm the ASN to generate an Appointment number.

5. Send communication to warehouse with appointment number along with packing list.

6. Follow up for the freight charges and Proof of Delivery from freight forwarder for the obligation process and archiving of records.

7. Once goods are confirmed by Warehouse, initiate Obligation process. 8. Archive all records electronically.

Document Control

1. Issue shipping documents, create approval requests for different commodities, liaise with shipping co-ordination team to complete the requirement for customs clearance.

Key responsibilities:

1. Calculate and split the Freight, transportation and other transit costs as per the payment Invoice value.

2. Process the Obligation using the Oracle Retail Merchandising System (RMS).

3. Choose the required type of the Obligation from the available options.

4. Enter relevant data fields as required by the RMS module.

5. On completion, send the generated obligation number to Accounts department.

6. Archive all records electronically.

What you'll need to succeed

* High School Graduate *

Minimum 2 years' experience in in Freight Forwarding or similar industries


* Accuracy and Attention to Detail

* Stakeholder Management

* Communicating Effectively

* Demonstrating Personal Resilience and Adapting to Change

* Process Improvement

* Shipping Management

* Understanding and Developing Self

* Being Inclusive

* Collaborating and Influencing with Respect and Trust

* Demonstrating Customer Centricity

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.


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