Skip to main content

This job has expired

E-Commerce Customer Service Assistant (Amsterdam) - Part-Time

Employer
Sister Jane
Location
Amsterdam (Stad), Noord-Holland (NL)
Closing date
3 Apr 2023

View more

Function
Ecommerce
Level
Entry Level / Assistant
Contract Type
Permanent
Hours
Part Time

Job Details

This is an extremely attractive role for a candidate with excellent organisation skills, who is passionate about delivering great customer service. A successful candidate will be joining a fast growing and international company in its office/warehouse in Amsterdam, the Netherlands.


Responsibilities:

  • Provide outstanding assistance to customer enquiries to sisterjane.com and ghospell.com such as:
    • Advising customers on products and fit questions
    • General ordering enquiries
    • Delivery queries
    • Issue resolution
       
  • Offer general support to the E-commerce Team and the fulfilment activities in Amsterdam when required:
    • Provide assistance on online product merchandising
    • Provide support to other stock related administrative duties
    • Support preparation and shipment of wholesale orders
    • Act as main point of contact with couriers to resolve delivery issues

       

The ideal candidate:

  • Experience delivering first-class customer service but verbally and in writing
  • Excellent communication skills
  • Outstanding command of the English language, spoken and written
  • Very organised, passionate and driven to deliver outstanding results
  • Interest in e-commerce, wholesale and operations
  • Attention to detail
  • Self starter and capable of working independently
  • Have a positive can-do attitude, is flexible and keen to work with and contribute to a dynamic team where support is required
  • Experience using preferably Zendesk and Shopify
  • Excellent use of Microsoft Office Package

     

Company

Learn more about this company

Visit this company’s hub to learn about their values, culture, and latest jobs.

Visit employer hub

Learn more about this company

Visit this company’s hub to learn about their values, culture, and latest jobs.

Visit employer hub

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert