Wholesale Operations Coordinator

WHOLESALE OPERATIONS COORDINATOR

REPORTING TO: HEAD OF WHOLESALE OPERATIONS

COLLABORATING WITH: SALES, LOGISTICS, FINANCE, PRODUCTION, E-COMMERCE

CORE FUNCTION:

The core focus of the role will be in supporting the wholesale team with delivering a first-class service-level to our  wholesale client base.

KEY ACCOUNTABILITIES

• Liaise with the nominated sales agents on any brand queries, orders amendments / cancellations & exclusive order requests.
• Receive and process all Key Account Sales orders into order management system to agreed schedules.
• Prepare pic tickets, invoices and credit notes and issue dispatch notifications and tracking details for wholesale clients.
• Coordinate CC payment procurement via factor and arrange for deposit collection for USA customers preproduction.
• Proactively update customers on order fulfilment & distribution status to agreed schedules.
• Prepare all EDI Allocations for US market and administer the execution of outbound ASN via Trading Partner Portals
• Reconcile & Prepare EDI related Invoices for internal accounts team.
• Prepare and administer seasonal EAN/UPC catalogues to non-EDI trade partners.
• Assist sales dept with the closing of seasonal order-books, roll-ups, and order confirmations.
• Assist Sales Dept. in preparation of off-price trading orders and in preparation of monthly and seasonal sales analysis packs.
• Prepare and distribute weekly ATS stock reports.
• Adhere to existing Vendor Compliance requirements with all US Major trading partners.
• Support with Gifting, Event Stock Movements and Courier pick-ups.
• Manage and update the client logistics database and credit control to provide the correct information to finance.
• Communicate all tracking details and monitor the delivery into client receiving DC’s.
• Preparing month-end reporting for stock, invoicing, credits/swaps stock audit reporting.
• Coordinating staff allowance orders.
• Assist the Head of Operation with any other ad hoc tasks.

SYSTEMS:

• ZEDONK JOOR WMS VC / EDI PORTALS EDI TRADE CATALOGUES MICROSOFT OFFICE