Logistic Coordinator

Location:

London, UK

Reports to:

Logistics & Operations Manager

Our Company

ERDEM is an independent house of bold fashion, based in London. Founded in 2005 by designer Erdem Moralioglu MBE, the brand has forged its own path within the industry. After appointing his first CEO in 2020, the company has begun its exciting growth journey to increase its visibility and expand its global footprint through Wholesale, Retail & eCommerce channels.

How we do things

We truly believe our independence is one of our greatest strengths. It ensures we are agile and fast to market. Our team are convivial, dynamic and share the common goal of growing our brand in a sustainable way. Our product is worn by incredible women all over the world.

Role Purpose

An office-based role working closely within the Logistics Department.  Coordinating all inbound and outbound stock movements with our third-party warehouse and ensuring that all client orders are packed and shipped according to each account’s criteria. Also   Responsible for  inventory management and shipping within the business. Responsibility for the picked and packed processes for our Retail operations. 

This is an exciting time for Erdem as a high-growth business looking to take the next leap. This role is a critical link in the operational chain building a best-in-class function and driving excellence throughout key processes

Responsibilities & Key Deliverables

• Ownership of the daily liaison and coordination with the third-party warehouse with regards to inbound/outbound stock as well as stock management Ownership of the communication with Production Department with regards to inbound and outbound of raw materials, finished goods shipments, booking relevant freight forwarders, and collating necessary paperwork and quotations. Ownership of the smooth and timely delivery of all wholesale orders from the third-party warehouses based in UK and Italy within the specified seasonal delivery window to the respective clients. Owning the relationship with logistic partners to guarantee the efficient delivery of goods, offering the highest standard of customer service throughout Ensure shipping and logistics contacts are up to date on internal databases. Support all departments within the company with international shipping requirements and related paperwork.  Be a main point of contact for any queries or updates. Process and create all paperwork for export of goods globally. Prepare certificates and any relevant documentations needed for shipping/customs in advance, liaising directly to book delivery/collection slots where needed Track all shipments right from booking until delivery, offering support where needed to wholesale partners Update shipping instructions manual seasonally and ensure this is reflected in Zedonk and filed. Proactively review existing operations and logistics procedures to streamline processes and save costs continually throughout the year Oversee returns from wholesale/private clients, raising related credit notes for the client on a timely basis. Managing the timeline of any necessary repairs with relevant departments and reporting on this monthly Manage delivery of stock swap/ re-order requests Ability to analyse, investigate and identify the stock discrepancies. In season stock allocation of inventory to global wholesale accounts, working with Wholesale and Merchandising depts to create seasonal delivery plans Support the Wholesale team in terms of shipping of merchandise/fixtures for events, sales campaigns organised around the world. Generate weekly delivery performance for the respective seasons in terms of shipments invoiced/despatched, ready to ship reports and preparing, updating of other shipping reports manually. Inventory and logistics management of off-price and sample sale stock. Liaising with warehouse to ensure it is correctly labelled and packaged

Skills

• At least 3+ years’ experience in a commercial business, preferably in apparel
• Strong knowledge of logistics supply chains and global distribution
• Knowledge of HS code classification, International customs regulations and compliances.
• Understanding and ability to negotiate, benchmark the freight rates and services.
• Advanced Microsoft Excel skills and use of Microsoft office