Day Shift - Warehouse Manager

Neiman Marcus
Pittston, Pennsylvania, United States
Closing date
30 Apr 2023

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Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG's brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and, catering to loyal luxury customers globally. NMG also owns five Last Call stores and, an e-commerce site that offers premium furniture and home decor.

As an organization, NMG is on a transformational journey to become the preeminent luxury customer platform. NMG continues to deliver the best integrated customer experience and has evolved the business to succeed in the ever-changing retail landscape. NMG is a relationship business. What differentiates the organization from other luxury retailers are its unique assets: a strong store footprint, the most knowledgeable associates, an engaging online experience, solid brand partnerships, innovative digital and in-store experiences, the most loyal luxury customer base, and a strong balance sheet.

Our customers will always be at the center of everything NMG does. The company continues to reinvest in new technologies that enhance the customer experience. NMG meets customers where they are. NMG's goal is to offer customers a seamless experience across its stores, online, and remote digital selling.

NMG's priority is to develop a highly engaged and high-performing team where everyone belongs. The business attracts and retains best-in-class talent through unique offerings provided to associates in addition to standard employer benefits. These include an innovative way of working, associate discounts on merchandise, tuition reimbursement, associate hardship fund, and paid time off to volunteer, to name a few.

As part of NMG's Environmental, Social, Governance (ESG) work, the organization is focused on driving its core value of being "All Heart." NMG is also assessing its current environmental and social impact while developing a three-year plan to lead the luxury industry in its commitment and transparency to environmental and social sustainability. NMG strives to become an employer of choice, driven by a culture of Belonging. A dedicated team focuses on this journey, directly impacting how NMG conducts business throughout the workforce, workplace, and marketplace dimensions.

NMG has incredibly passionate and committed corporate and store associates. NMG offers associates an environment where everyone feels welcomed, nurtured, and empowered. Our associates are the heart of NMG. As an organization, NMG leads with love - love for customers, love for associates, and love for brand partners.


Responsible for all HR related systems. This position manages day to day activity of system to ensure compliance to federal and state labor laws. Analyze process flow of information and manage communication to HR offices.


  • Supporting all safety programs and OSHA compliance to ensure a safe work environment for all associates and managers
  • Leading and developing a team Supervisors and hourly associates
  • Acting as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed
  • Mentoring, training, and developing Supervisors and associates
  • Creating, communicating, and maintaining quality control policies and SOPs to Supervisors and associates
  • Proactively identifying and leading process improvement initiatives
  • Building and delivering productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Operations Managers to balance labor
  • Evaluating performance objectives and metrics to determine department productivity requirements to achieve LOS, accuracy, and quality expectations
  • Partnering with other managers to share best practices across shifts and the network

  • Responsible for all aspects of employee supervision, not limited to-interviewing, hiring, training, coaching, and performance evaluation.
  • Responsible for coaching and development of supervisors.
  • Responsible for operational metrics and KPI's.


Bachelor's degree from a four-year college or university; or 4 or more years related experience and/or training; or the equivalent combination of education and experience. Previous supervisory experience preferred.


Upon request, reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 50 pounds. The employee may be required to occasionally stoop, bend or kneel.

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