E-Commerce Fulfilment & Warehouse Assistant

Sister Jane
Notting Hill
Closing date
8 Apr 2023

View more

Entry Level / Assistant
Contract Type
Full Time

Job Details

Sister Jane is offering a new role in its London head office and warehouse.

We are seeking for a highly organised and motivated E-Commerce Fulfilment Assistant to work with the Warehouse Operations and E-com team to support the e-commerce fulfilment process in a timely manner and provide support at the warehouse.

The role tasks include:

  • Order fulfilment both on e-commerce and B2B, ensuring accurate processes are followed.
  • Review of e-com order parameters prior to order despatch.
  • Liaise courier shipment handover and collections to ensure timely delivery and verify correct procedures are followed to avoid loss or damage.
  • Processing returns and checking compliance with return policy
  • Assist Warehouse Manager in regular inventory checks across various stock locations to maintain stock accuracy for the business, and resolve any stock discrepancies.
  • Ensure accurate records of deliveries are kept, efficiently filing PLs and delivery documentation
  • Provide support and assistance to the Retail Operations and E-Commerce Team
  • Coordinate inbound and outbound shipments across the business.
  • Assist E-commerce and Production teams to carry out spot product quality checks when required.

The ideal candidate:

The ideal candidate for the role is a very well organised and motivated individual with interest in e-commerce and logistics and interest in learning and improving fulfilment processes and have:

  • Experience in supply chain, stock management, e-commerce fulfilment or similar role.
  • Experience in the fashion industry is an advantage.
  • Prior knowledge of Shopify and/or stock management software is an advantage.
  • Ability to multi-task working across multiple projects and deadlines, and effectively prioritise workload in a fast-paced environment.
  • Strong organisational skills, anticipating issues and quick to react when they do arise.
  • Being able to work under direction as part of a team as well as self-sufficiently on assigned tasks.
  • Approachable personality with good interpersonal skills and motivation to learn.
  • Must be proficient in Microsoft Office (Excel, Word).
  • Strong interpersonal communication skills 


We Offer:

  • A dynamic role in a growing fashion brand
  • A positive working atmosphere within a diverse international team
  • Complimentary refreshments at the Sister Jane Townhouse Cafe
  • Staff uniform allowance across the Company's Brands (Dream Sister Jane, Sister Jane and Ghospell)
  • Generous employee discounts
  • Pension scheme


Sister Jane is a London-based fashion brand, creating unique, vintage-inspired designs.

Never the quiet one, we combine whimsical eccentricity with a distinctive style signature. Pieces emphasise unique, unexpected details that are colourful, fresh, and trend-led, while carrying a retro nod. Instead of following the traditional fashion calendar, Sister Jane launches new capsule collections every 6 weeks, on a rolling basis, allowing the brand to offer a continuously refreshed range of new, up-to-date styles in stores. Sister Jane is available at over 200 retailers worldwide. Our Notting Hill studio is the creative hub where everything begins.

Discover more at sisterjane.com

Find Us
36 Golborne Road
W10 5PR
United Kingdom

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