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Senior, Operations/AP

Atlanta, Georgia
Closing date
20 Mar 2023

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Senior Manager
Full Time

Job Details

About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Job Overview:

Be on the front lines of a store like no other as part of our store management team: you'll lead, manage, and inspire a diverse team, balancing creativity with commerce to execute in-store success. Part business consultant, part relationship guru, and 100% leader. The Senior, Operations/Asset Protection Manager (APM) delivers Sales/EBIT/Safety through execution/support of corporate, store initiatives. Develops/implements processes to drive sales, manage expenses, and maximize EBIT improvement. You lead the collaboration with Store Leadership and support teams. You own the company shortage action plan at the store level and ensures support workload completion.

Essential Functions:
  • Drive fulfillment execution to meet fill rate standards for CS/SS and BOPS/SDD
  • Drive floor ready standards in receiving to deliver Merchandise to Sell process for Associates
  • Influence Selling Leadership to drive NCT/COT compliance to increase the store's opportunity for newness
  • Monitor Fed Ticket compliance in partnership with VMM to maximize marked down inventory
  • Review Staffing plans seasonally to ensure optimal use of budgeted payroll hours
  • Meet fulfillment ship on time standards to provide customer shipment tracking visibility
  • Monitor Customer Service score as it relates to availability and overall store presentation.
  • Inspect Housekeeping execution and hold the 3rd party provider accountable to standards
  • Address facilities issues in partnership with Macy's DFM and Central
  • Execute and audit compliance standards outbound/inbound receiving/ COT/NCTs/RTVs/Damages/CDTs
  • Provide emergency preparedness/physical security for associates and customers
  • Direct AP team to ensure 100% safety compliance. Detailed analysis of all customer/employee accidents.
  • Build awareness of theft and fraud mitigation strategies across the selling and support teams
  • Responsible for immediately reporting all non-productive detainments to their Market/Trade Area AP
  • Drive business opportunities through strategic placement/development of all support talent

Qualifications and Competencies:

Bachelor's Degree from a 4-year college or university and 3-5 years related experience

Communication Skills:
  • Excellent written and verbal communication. Ability to read, write, and interpret instructional documents

Physical Demands:
  • It also involves stooping, kneeling, crouching, or ladder climbing

Other Skills:
  • Microsoft Excel proficiency
  • Superior organizational and time management skills
  • Must be able to multi-task in a fast-paced environment
  • Must possess a strong sense of urgency




Bloomingdale’s is America’s only nationwide, full-line, upscale department store and a division of Macy’s Inc. Currently we operate 37 department stores and an ever growing number of Bloomingdale’s The Outlet stores in 13 states as well as the always open and fashionable Bloomingdale’s also has an international presence in Dubai. We are currently looking for leaders who will help shape our future. At Bloomingdale’s, we seek talented creative people with a passion and entrepreneurial spirit who enjoy the fast paced, exciting world of retail. Having a strong interest in fashion as well as being a natural collaborator helps! In short, we want people with a desire to grow professionally as well as personally because at Bloomingdale’s we provide the tools for both. When you join the Bloomingdale’s family, you are now part of an organization deeply committed to giving back to the communities near and afar. Through strategic philanthropic marketing campaigns or local grass roots efforts, Bloomingdale’s is committed to making a difference. Although Bloomingdale’s is part of a Fortune 100 Corporation, we hold true to the family values of our founding brothers, Joseph and Lyman Bloomingdale. As large as we may become, we will remain intimate and operate Bloomingdale’s with the utmost integrity like a family run business. At Bloomingdale’s, we will always have passion for the business and compassion for each other. After all, we are like no other store in the world.

Find Us
(212) 705-2000
1000 3rd Ave
New York
New York

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