IT Coordinator

JW Anderson
London (Central), London (Greater) (GB)
Closing date
13 Apr 2023

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Coordinator / Executive
Contract Type

Job Details

The purpose of this role is to provide IT and systems support for the companywide operation.

Main Responsibilities:


  • First onsite point of contact for all hardware support matters (endpoint, LAN devices, fixed phone, mobile devices etc.), with support from 3rd party providers
  • Managing the relationship with 3rd party hardware support providers, including IT Support provider
  • Administrating and accounting for all company hardware purchasing/disposals
  • Working cross functionally across HR and Ops team to ensure all IT requirements are in place for team members onboarding/offboarding
  • Proactively maintaining IT devices by reviewing the asset list regularly, organising repairs and upgrades as necessary and working with IT Support provider on a monthly asset review
  • Support Operations Director with the IT strategy for the company
  • Responsible for IT, landline and mobile asset management and uphold reporting to the Operations Director


  • First onsite point of contact for all software support matters
  • Working closely with IT 3rd party to resolve all internal software IT issues
  • Managing the relationship with 3rd party software support providers
  • Administrating and accounting for all company software’s (M365, Adobe…etc.)
  • Responsible for creating and delivering timely IT training support documentation company wide
  • Support delivering processes that uphold the efficiency in software use and future developments


  • First onsite point of contact for all systems support matters
  • Administrating and accounting for all company core system (ERP, POS, Financial Accounting) platforms (RLM, Cegid Joor etc.)
  • Working with 3rd party support providers to ensure maintenance and support for all integration touch points between systems (API, SFTP, EDI etc.)
  • Support Operations Director with the Systems strategy for the company and future developments
  • Support delivering processes that uphold the efficiency in systems


  • Supporting ad hoc departmental and team projects specialist IT and systems projects

Required Skills and Experience:

  • At least 3 years’ experience in an office environment, ideally in a creative industry
  • Advanced IT knowledge
  • MAC & PC experience
  • M365 administration and delivery experience, across SharePoint/OneDrive, Outlook, Teams
  • Experience of server virtualisation (VMware), Microsoft Active Directory, Microsoft Intune, other MDM software preferable
  • Well rounded in MS Office packages: Word, PowerPoint, Excel, and Outlook.
  • Proactive and able to work in a fast paced environment
  • Excellent communication skills
  • Well-presented and meticulous
  • Effective multitasker
  • A firm project management understanding
  • Confidential and professional at all times


Northern Irish designer Jonathan Anderson established JW Anderson in 2008.

At first an elaborate collection of accessories quickly attracted attention, enabling the fledgling label to show on-schedule during 2008’s London Fashion Week.

The success of this debut collection earned both critical acclaim and commercial success for Anderson, whose label is now regarded as one of London’s most innovative and forward thinking brands.

Its unique design aesthetic offers a modern interpretation of masculinity and femininity by creating thought-provoking silhouettes through a conscious cross-pollination between menswear and womenswear elements. This idiosyncratic perspective, which earned the label a cult following, prompted JW Anderson to present a women’s capsule collection in 2010.

A steady growth in demand gave occasion to JW Anderson first stand-alone on-schedule women’s show at London Fashion Week. International editors and buyers have also taken note, gaining the label a prominent reputation in the US, Europe and Asian markets.

JW Anderson has evolved into an internationally renowned and award-winning brand, with accolades including British Fashion Awards for ‘Emerging Talent, Ready-to-Wear’ (2012) and ‘The New Establishment Award’ (2013).

A recent investment by LVMH Moët Hennessy further cements JW Anderson‘s status as a rising, new-generation brand. Following the investment Jonathan Anderson was also appointed Creative Director of Loewe, and works on both brands in tandem. 

Find Us
020 3713 9884
21 Parr Street
N1 7GW

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