Store Operations Assistant
- Frankfurt am Main, Germany
- Closing date
- 25 Apr 2023
- Entry Level / Assistant
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back of house operations.
- Responsible for all aspect of inventory control including, receiving and handling stock orders receiving from hub or warehouse and insuring accuracy of products received and reporting any discrepancy
- Supporting the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback.
- Keeping back of house in a tidy manner compliant with Retail Operations and Standards.
- Quality control on all products at all times and reporting any issues to store lead
- Support aftersales process (alterations, repairs, personalisation) to elevate the client experience.
- Insure all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately
- Adhoc administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasks
- Adhoc requests by store management to support with events, visual merchandising, stock taking and other such duties
- Excellent organisational skills and meticulous attention to detail
- Excellent communication skills both verbal and in writing
- Intermediate computer skills in core Microsoft software
- Previous experience with SAP desirable
- Ability to work well in a team
- Ability to work in a busy team environment
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Posting Notes: Germany || Not Applicable || Frankfurt am Main || RETAIL OFFLINE || MAINLINE || n/a ||
Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core. Digital luxury positioning and intensive focus on design innovation, quality and heritage icons of the trench coat, trademark check and Prorsum knight, ensure continued brand purity and relevance globally across genders and generations.
At Burberry, every individual, every team and every function, shares an incredible passion for the brand and is guided by a ‘brand-first’ mind-set. Decisions are evaluated through the lens of the long-term health and vitality of the Burberry brand.
Burberry believes that in order to be a great brand it must also be a great company. Inspired by three Core Values - Protect, Explore, Inspire - rooted in the brand’s heritage and continually informing its guiding principles, Burberry leverages its compassionate and creative thinking culture to continually innovate and drive the brand forward.
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