Teams Sales Operations Intern

Come join FIGS' 2023 Summer Internship Program! We are excited to bring on a Teams Sales Operations Intern to join the Teams department! As part of Teams, you will provide support to FIGS' thousands of Teams which include major hospital systems, franchise health care organizations, and large medical practices. During this 12-week immersive internship program, you will gain hands-on work experience, develop & refine skills, network & learn from established professionals, all while exploring future potential career paths.

What you'll do:

• Provide white-glove support to existing customers via email including handling returns/exchanges, building orders, answering FAQs with templated responses
• Responsible to coordinate onboarding requirements for new organizations joining FIGS
• Work closely with Teams Sales Associates and Relationship Managers to understand the Teams sales cycle and strategies
• Work cross-functionally with internal teams to meet timelines
• Become an expert on FIGS' products and buying experience

About you:

• Pursuit of a college degree in Business, Communications, Public Health or a related major
• Passion for helping customers and health care professionals
• Strong listening, problem-solving, and organizational skills
• Excellent verbal and written communication skills
• Ability to work under pressure in a fast-paced environment
• Proficiency in Microsoft Office and Google Suite
• Experience with reporting tools, CRM, and e-commerce processing
• Highly reliable and accountable

What you'll bring:

• Proven work ethic and integrity
• Positive attitude
• Desire to excel and grow with FIGS
• Aspiration to create change and make an immediate impact
• Entrepreneurial spirit and egoless nature

Program details:

• Ability to commit to a 12 weeks internship program and work 20 hours per week
• Ability to commute to our Santa Monica office 3x a week
• Compensation for this position will be $16.00/hour

A little bit about us...

FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry's category-defining healthcare apparel and lifestyle brand.

Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.