Change Management Lead - People & Culture

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

- Lead people-related organizational change initiatives across Chalhoub Group in alignment with Group and People and Culture strategy and priorities.
- Work with change management leads across the Group to drive effective people change best practice and enable our people to effectively adapt to change.

- Prepare, scope, project manage and lead change management initiatives across all divisions
- Collaborate with all relevant stakeholders to ensure smooth and consistent project execution and change adoption
- Contribute to the transformation effort implementing a structured Change Management methodology
- Analyze data and provide reports on different metrics including project progress, possible risks, resource / budget allocation, etc.
- Continuously assess the impact and adjust (when needed) the initiatives and projects to ensure they respond to any changes in the business strategy and its related people transformation.

What you'll need to succeed

- Extensive and demonstrable experience of managing and deploying large-scale people-related change projects
- First-class communication skills - able to explain complex HR-related concepts to a broad audience in an engaging and compelling way and create discussions amongst colleagues at all levels
- Design Thinking and Project Management qualifications strongly preferred
- Working knowledge of change management methodologies - certification is a plus
- Co-creation and Workshop Facilitation experience
- Excellent stakeholder management and relationship building skills - be able to influence and drive action through multiple channels
- A flexible and agile mindset

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.