Retail Trainer - Turkey

Hugo Boss
Istanbul, Turkey
Closing date
28 Apr 2023

View more

Job Details

Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!

At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity - because only when we break new ground together can we create something unique. Become part of our team of more than 14.000 employees worldwide and shape your future at HUGO BOSS!

What you can expect:

  • Identify training needs of retail team, measure and evaluate training results, as well as recommendchanges to improve training effectiveness
  • Review, adapt & translate if necessary, and prepare training materials in alignment with Global Retail Communications, Training & Development to meet local market needs
  • Work closely with retail & HR team to implement training plans and to reinforce customer excellence service experience and work in partnership with Global Retail Communications, Training & Development contact person to implement training strategies of the HUGO BOSS University across the market
  • Coordinate and conduct trainings of the HUGO BOSS University for all levels of employees such as Retail Academy, customer service & selling techniques, product, train-the-trainer, leadership, digital advisor, etc.
  • Provide timely support and coaching to store teams at all levels
  • Observe and coach retail employees on the store to ensure consistently high customer service and behaviours which are demonstrated in all aspects of customer interaction
  • Monitor and follow-up on trainings to ensure employees are equipped with skills and knowledge will be put into pratice (transfer of learning)
  • Maintain training system & records in the Learning Management System. Produce timely & accurate reports to keep track of training effectiveness

Your profile:

  • Demonstrated experience of retail - ideally in fashion retail
  • Minimum 2 years solid training and selling experience gained in retail (preferably upper premium & lifestyle segment)
  • Excellent presentation, communication and facilitation skills
  • Strong organizational skills, structure work approach with attention to detail
  • Self-confident and positive demeanor, engaging personality in an international environment
  • Self-motivated, proactive, attentive to details
  • Fluent in English, C-1 level
  • Willing to travel

Your benefits:

  • Annual bonus
  • Hybrid working
  • Clothing and discount allowance

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person's authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.


HUGO BOSS is one of the leading companies in the upper premium segment of the global apparel market with some 14,000 employees around the world. Diversity is what shapes our company and makes us strong. People from a wide range of different nationalities put their knowledge, skills and experience to work for HUGO BOSS. This ensures an impressive variety of ideas and solutions. What unites us is our passion for our products and pride in our work.

Our vision is to be the most desirable premium fashion & lifestyle brand, and therefore we put our customers at the heart of everything we do.

In order to address customers clearly and consistently, we offer two brands: BOSS and HUGO. While they are clearly distinguishable from each other in terms of their individual attributes and target customer, both brands embody our values of quality and fit, innovation and sustainability.

If you are looking for an exciting opportunity to advance your career as an expert or executive and are passionate about the fashion and lifestyle industry, you’ve come to the right place. Take the next step and find the perfect job for you.

Find Us
Dieselstraße 12

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert

Similar jobs