Senior Visual Merchandising Specialist, South Asia Pacific

Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style. We're proud to be trailblazers in the luxury retail world.

• Are you passionate about Visual Merchandising?
• Do you love making a difference

The Regional Visual Merchandising (VM) Senior Specialist is responsible for partnering with the Regional CVM Manager in supporting the VM needs across each of the respective markets. They will leverage and adapt global & localised VM initiatives to help drive business results - including in-store, events, exhibitions and new store openings - while enhancing the Tiffany & Co. brand story through a cohesive blend of creativity and commerciality. Integral to the growth of the VM network, they will assist & partner the Regional CVM Manager on critical zone projects throughout the year. Key market stakeholders will include Merchandising, Communications & Client Relations teams.

Responsibilities

Visual Merchandising

• Partner with Regional CVM, Merchandising and Retail stakeholders to align on collection placement strategy within all stores and implement floorplan moves by working with the Retail teams. In collaboration with Market stakeholders, provide feedback and updates to regional stakeholders on effectiveness of floorplan moves
• Ensure styling guidelines and the merchandising strategy is upheld in all stores, including partnering with Retail teams to identify any VM collateral needs
• Partner with Regional CVM Manager, Retail teams and Market stakeholders on training plans for VM standards. Track the effectiveness of company product initiatives that are highlighted within the caseline and creative fixtures and share with Regional and Market stakeholders

Creative Campaigns

• Partner with Regional and Market leaders to leverage Global CVM campaign direction to support local Market initiatives and to drive traffic to stores
• Ensure the merchandise selected for each creative campaign fixture is the best and boldest while being properly installed, styled and lit to create an impactful presentation
• Manage the creative campaign ordering process, logistics and installation for all stores, along with any local production needs. Partner with Global CVM on all requests for damages, missing collateral and any changes to the creative orders
• Partner with Retail teams and Market stakeholders on creative campaign installation and maintenance training plans. Track the effectiveness of creative campaigns and share with Regional and Market stakeholders and Global CVM, when applicable

In-Store Environments & Retail Activations

• Partner with Regional and Market stakeholders to leverage Global CVM in-store environment and retail activation programs to support local Market initiatives and to drive traffic to the store
• Communicate and partner with regional stakeholders on renderings, budget, production, vendor management and implementation. Review business impact and effectiveness of the initiative with Regional and Market stakeholders

Events & Pop-ups

• Partner with Regional and Market stakeholders to leverage Global CVM event direction to support local Market initiatives
• Communicate and partner with regional stakeholders on renderings, budget, production, vendor management and implementation. Review business impact and effectiveness of the initiative with Regional and Market stakeholders
• Support the regional CVM Manager on larger projects, such as pop-ups, temporary stores etc. Duties include, budgeting, connecting with new vendors & compiling image reports

Admin & Operations

• Support and partner with market finance and communications team to manage and steer the marketing budget; (operational budget and capex)
• Oversee vendors in-market, including sourcing, onboarding, procurement process (when applicable) and invoice management
• Manage in-market logistics for VM-related collateral and lead VM-related Retail training initiatives, partnering with Regional and Market stakeholders. Develop and maintain network of VM in-store ambassadors
• Ensure strong partnership with the global CVM logistics team to have all creative shipments tracked and cleared into each market

New Store Openings and Renovations

• Manage CVM components of new store openings and renovations within the Market. Partner with Regional and Market stakeholders on the ordering, logistics and installing of all CVM collateral and creatives
• Partner with Retail teams and Market stakeholders on pre and post-opening training plans. Review the business impact and effectiveness of the new store implementation and share ongoing updates as needed with Regional and Market stakeholders
• Work with Regional and Market stakeholders on VM-related small works projects

Qualifications

Required

• 5-7 years experience in merchandising, visual display, styling, or related areas- preferably luxury retail
• Knowledgeable of local vendor sources for display supplies, hardware, props, furniture, flowers
• Experience with basic construction hand tools and painting
• Vendor and project management experience
• Exceptional organizational and communication skills
• Ambitious, flexible, out-going, enthusiastic
• Able to work with a variety of people, and present ideas and information to groups
• Understanding of retail space, product zoning, materials, lighting etc.
• Available and flexible to travel extensively within markets
• Flexible in working evenings and weekends, on occasion
• Computer skills required: email/Outlook, Microsoft Excel & Word
• Working proficiency in English and market language/s
• Must have authorization to work and remain in the market/region

Preferred

• Comfortable in and appreciative of a luxury retail setting
• Knowledge of jewelry and jewelry display forms a plus
• Adobe suite skills are nice to have but not essential